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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 724
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CIOs weigh where to place AI bets — and how to de-risk them

CIO

Amid the turbulence of AI, technologies are emerging rapidly, startups are clamoring for attention, and hyperscalers are scrambling to corral market share. Given existing relationships with Webster Bank, that includes AWS and Microsoft. It’s an environment that taxes the decision-making skills of the even the most savvy CIOs.

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The business value of social sustainability

CIO

It can help to unlock new markets, attract and retain customers, build trust and credibility, and spark innovation. For instance, the World Bank estimates a $160.2 trillion loss in human capital wealth from gender inequality. Innovation Social sustainability is good for business.

Business 557
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How CIOs reinterpret their role through AI

CIO

This improves business performance by protecting against potential revenue loss and ensuring a better customer experience, which is also critical to customer retention and acquisition. IT was divided into three parts: core banking, IT infrastructure, and data management, analytics, and AI.

Banking 533
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4 perils of being an IT pioneer

CIO

A senior IT leader from a bank confronted this challenge while working with a fintech provider. “We We were building a solution through which a third party could open current accounts on our bank’s behalf. For the technology leader from the bank, it served as a valuable lesson.

IT 523
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Financial IT leaders prep for a quantum-fueled future

CIO

Their work earned them a 2023 US CIO 100 Award for IT innovation and leadership. Cirdan Group, a European banking group that offers investment solutions, is another financial organization putting quantum computing to work, teaming up with quantum-as-a-service company Terra Quantum on a computational challenge for its investment solutions.

IT 469
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Silicon Valley Bank Collapse: Why it Happened and What to Expect

Alpha Sense BI

It’s no surprise that Silicon Valley Bank (SVB) catered to a specific type of startups, venture capitalists, and tech firms. For 40 years, SVB has provided banking services to nearly half of the country’s venture capital-backed tech and life-science companies. Instead, it created panic in clients and the market.

Banking 98