Enterprise IT moves forward — cautiously — with generative AI
CIO
MARCH 7, 2023
And over at used car retailer CarMax, they’ve been using generative AI for over a year, leveraging OpenAI’s APIs to consolidate customer review text to summaries that are more manageable and readable. What you get is purely an analysis based on an existing data set, so you have opportunities for not just bias but factual errors.”
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