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When your AI chatbots mess up

CIO

Chatbot missteps With customer service chatbots, dispensing incorrect advice or information can undermine key objectives, such as customer satisfaction; they can also cause confusion and potential harm in highly complex (and regulated) sectors like healthcare or finance. “You get out what you put in.”

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Generative AI: 5 enterprise predictions for AI and security — for 2023, 2024, and beyond

CIO

From IT, to finance, marketing, engineering, and more, AI advances are causing enterprises to re-evaluate their traditional approaches to unlock the transformative potential of AI. Indeed, since June 2023, the finance sector has experienced continuous growth in these areas. In general, they fall into two buckets: 1.

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Salesforce bids to become copilot building platform of choice

CIO

Finally, it will need strong governance capabilities to ensure the accuracy of responses, prevent biases, and protect privacy and intellectual property rights,” he says. It will also need to be capable of incorporating data from a variety of data sources, both internal and external to the enterprise.

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CIOs grapple with the ethics of implementing AI

CIO

The need to secure sensitive information is paramount for ethical AI deployment because AI’s heavy dependency on data increases the risk of breaches and unauthorized access, Wollersheim says. Companies must fortify against attacks that could mislead AI models and result in ill-informed decisions.

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AI Helps Mitigate These 5 Major Supplier Risks

Smart Data Collective

Companies are using AI to better understand their customers, recognize ways to manage finances more efficiently and tackle other issues. Businesses that rely on the uniqueness of their intellectual property face risks in working with suppliers, who might sell that IP, counterfeit goods or otherwise dilute the market with similar products.

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3 Top Email Security Practices to Prevent a Data Breach

Smart Data Collective

As most enterprises use email as their primary medium to pass on information, implementing a robust email security plan is not an option but a necessity. People pass on relevant personal information, financial information, confidential documents, etc., Losing sensitive information can affect a company’s revenue and market share.

Security 360
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How to make the most of global talent opportunities

CIO

Art Hu and Jeanne Bauer-Hamlett, Chief Information Officer and Executive Director of Human Resources at Lenovo, emphasize the importance of equipping and empowering teams for success. they were fully empowered to build the global product for all users.