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Pulse Surveys Must be Part of Every Company’s Data Strategy

Smart Data Collective

As a manager, executive, supervisor, or human resources professional, part of your role is to develop and help talent grow. On one hand, they help human resources departments establish a direction to focus their efforts. However, they don’t use data enough to improve their internal culture.

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Customer Experience Audits: How To Do Them the Right Way

mention

Customer experience audit is crucial to your overall customer experience management process. He observed how the customer service was handled, and how the situation was managed. Use this information to create a visual illustration. Is it difficult for your customers to find customer service contact information?

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Generative AI copilots: What’s hype and where to drive results

CIO

These AI assistants often use the term copilot to indicate how generative AI capabilities embedded in workflow tools can augment and assist people in performing tasks and prompting for information more efficiently. So, what delivers on the productivity promise today? “In Will you spend 20 minutes reading it, or can you read a summary?

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The Standard Recognized as a Best Place to Work for Disability Inclusion

Wink Intel

“We are very proud to be included in the 2023 Disability Equality Index and named a best place to work for disability inclusion for the second consecutive year,” said Susan Bruechner, vice president of Human Resources at The Standard. The Standard is the marketing name for StanCorp Financial Group, Inc.,

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Net Promoter Score for Recruiters and HR Professionals

Zoominfo

Remember, in order for this to work, you must collect participants’ names and contact information—so survey results can’t be anonymous. After doing a little more investigating, you are able to identify several problematic management tactics and retrain the manager in question to better lead his team.

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The Standard Recognized as a Best Place to Work for Disability Inclusion

Wink Intel

. “We’re thrilled to be included on the 2022 Disability Equality Index and named a best place to work for disability inclusion,” said Susan Bruechner, vice president and chief human resources officer at The Standard. For more information about The Standard, visit standard.com or follow us on Facebook , Twitter or LinkedIn.

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The Standard Earns Top Marks in Human Rights Campaign Foundation’s 2022 Corporate Equality Index

Wink Intel

We are honored to be recognized again by the Human Rights Campaign as one of the country’s top workplaces for LGBTQ equality,” said Susan Bruechner, vice president of Human Resources at The Standard. For more information on the 2022 Corporate Equality Index, or to download a free copy of the report, visit www.hrc.org/cei.