article thumbnail

Pulse Surveys Must be Part of Every Company’s Data Strategy

Smart Data Collective

As a manager, executive, supervisor, or human resources professional, part of your role is to develop and help talent grow. On one hand, they help human resources departments establish a direction to focus their efforts. However, they don’t use data enough to improve their internal culture.

article thumbnail

Social Media and Text Analytics

Fuld

Identifying key Influencers to maximize influence, creating customer social personas, social CRM, tracking and benchmarking competitor social media, and media performance analytics. Tracking and benchmarking share of voice, sentiment and messaging. Human Resources. Customer Voice. Innovation and Product Development.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Experience Audits: How To Do Them the Right Way

mention

This is the time to get your human resources department involved. Create goals and benchmarks for improving on each of those gaps that occur. These benchmarks and goals will differ for each business, but they should align with your organization’s overall strategic goals.

article thumbnail

Leveraging Data Science To Grow And Manage Your Team

Smart Data Collective

Ideally, you want project management software that features SLAs, benchmarks, metrics, along with real-time, easy-to-read reports that don’t take too much time out of your day to digest and respond to. You can therefore quickly identify any obstacles or problems and ensure a more flexible, effective, and productive outsourcing arrangement.

article thumbnail

Generative AI copilots: What’s hype and where to drive results

CIO

CIOs must also partner with CISOs, legal, human resources, and business leaders to build awareness of policies and develop a generative AI risk management strategy. CIOs and IT leaders are at the center and must decide what copilots to test, who should receive access, and whether experiments are delivering business value.

article thumbnail

The Standard Recognized as a Best Place to Work for Disability Inclusion

Wink Intel

“We are very proud to be included in the 2023 Disability Equality Index and named a best place to work for disability inclusion for the second consecutive year,” said Susan Bruechner, vice president of Human Resources at The Standard. The Standard is the marketing name for StanCorp Financial Group, Inc.,

article thumbnail

Guardian Recognized as Best Places to Work for Disability Inclusion

Wink Intel

The Disability Equality Index (DEI) is a comprehensive benchmarking tool that helps companies build a roadmap of measurable, tangible actions that they can take to achieve disability inclusion and equality. “We are incredibly proud of Guardian achieving a top score for the first time on the Disability Equality Index.