7 Instagram Customer Care Best Practices to Follow
mention
SEPTEMBER 6, 2023
With 2 billion monthly active users , 90% of whom follow at least 1 business profile in-app, it’s not just for marketing your products. Its bio redirects customers with concerns to the website and the profile also sends them a message through Instagram DM. According to research by McKinsey, only 50% of businesses respond on time.
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