Thu.Feb 15, 2024

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Henkel embraces gen AI as enabler and strategic disruptor

CIO

Four years ago, German multinational Henkel found itself at a crossroads. Like many incumbents in the consumer packaged goods (CPG) industry, Henkel was slow to embrace digital technologies, resulting in a widening disconnect between the 147-year-old company and the changing needs of its customers. As Henkel CDIO Michael Nilles puts it, by 2019, Marc Andreessen’s pronouncement that “software is eating the world” had come true for the CPG sector, and Henkel was at risk of falling behind.

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Building a Positive Online Reputation: Proactive Online Review Management Strategies

mention

In an era dominated by digital connectivity, establishing and maintaining a positive online reputation is paramount for individuals and businesses alike. The impact of online reviews on consumer decisions is undeniable, making proactive online review management strategies an essential component of any successful online presence. Source This article explains the intricacies of cultivating a positive digital image, exploring proactive approaches to online review management that go beyond mere dama

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Microsoft invests €3.2 billion in AI and the cloud in Germany

CIO

Microsoft will invest €3.2 billion in Germany by the end of 2025 to double the artificial intelligence and cloud capacities of its data centers there. The company also wants to train more than 1.2 million people in digital skills. Brad Smith, Vice Chair and President of Microsoft, said the aim is to enable the German economy to benefit from AI in order to continue to expand its leading global position in terms of competitiveness.

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Building a powerful social intelligence web app

Infegy

When building a customized web application based on social listening intelligence, you have to start with a solid data framework and clear goals in the story that you want to communicate to your prospective audience.

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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4 ways to ensure CEO support for your digital strategy

CIO

In the age of digital transformation, the CIO’s role is increasingly central to business, focused on driving growth and establishing a new digital culture across the organization. But without the full support of the CEO, a CIO’s innovation and digital transformation agenda will only go so far. If the CEO doesn’t understand how the CIO role is evolving, or the CIO isn’t ready to make the leap to being a business leader in the C-suite, a company’s ability to innovate in a competitive and challengi

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How AI Tools Like Conversational Intelligence Improve Healthcare Customer Journeys

Dataversity

According to a recent report, a continuous loop of disruptions impacts 20% of customer interactions in healthcare, with nearly half of these disruptions delaying or preventing patient care. However, organizations using conversational intelligence to listen to and analyze the voice of the customer (VOC) are realizing benefits, citing a 25% increase in first-call resolution rates and […] The post How AI Tools Like Conversational Intelligence Improve Healthcare Customer Journeys appeared firs

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How to Automate Data Analytics Using CI/CD

GoodData

Discover why and how to automate data engineering tasks, otherwise known as data-ops.

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How Investment Teams can Leverage GenAI

Alpha Sense BI

On the heels of a breakthrough year in 2023 , generative artificial intelligence (genAI) delivered interesting, innovative, and even mainstream applications. While its capabilities are powerful and vast, understanding how to successfully harness genAI’s many use cases can often be complex and potentially obscure. It is expected that genAI will grow more than 20% annually from 2023-2030, burgeoning to $207 billion in market volume by 2030.

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