CIO
AUGUST 14, 2023
Modernizing airline services Rackspace Technology had been working with a leading airline company for many years when the customer approached them for help with evolving their IT operations. The airline saw a 300% increase in online sales when the new site, bolstered by the improved technology, went live.
CIO
OCTOBER 27, 2023
Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”
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CIO
AUGUST 11, 2023
Other winners of the awards, which demonstrate outstanding business value and thought leadership, include Accenture, Allstate, Genpact, United Airlines, Wells Fargo, and Zoom Communications. Winning projects addressed issues such as identity and access management, threat mitigation and recovery, application security, and zero trust.
CIO
FEBRUARY 22, 2023
In a recent interview with CIO.com columnist Martha Heller, United Airlines CIO Jason Birnbaum shared how his organization’s focus on transforming employee experience allows employees “to create a great customer experience,” creating a flywheel of positive change.
CIO
JUNE 13, 2023
If there’s less of a need for absolute precision and more of a need to save electricity, the chips will be more likely to win. A number of high-profile software failures at companies like Southwest Airlines or EasyJet show how code that runs well most of the time can also fail spectacularly.
CIO
FEBRUARY 16, 2023
Dan Roberts: You’ve been a C-level executive for a Fortune 50 company, a startup founder, and on the board of airline. If they worked for me, and they’re a CIO, I’m telling you right now, I give you my reference: You send them into any battle, and they will win. What follows is that conversation, edited for length and clarity.
Zoominfo
NOVEMBER 3, 2020
The pandemic hit this particular industry hard, and transparent upselling is one path forward to a win-win on behalf of the business and the customer. The cross-sell comes as airlines around the world “try to employ their idled resources during the pandemic and tap into people’s desire to fly when most planes are grounded.”
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