Wed.Nov 11, 2020

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4 Spectacular Ways Conversational AI Improves Customer Experiences

Smart Data Collective

You may not have heard of conversational AI in customer service. However, it is already making a big imprint on the industry. This year, companies spent $4.5 billion on AI for customer service applications. The benefits of conversational AI are very clear. Providing a great customer experience is the core of every successful business. , In order to achieve this goal, you need to do whatever it takes to keep your customers happy.

Hospitals 241
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Competitive Intelligence Spotlight #38: Erik Glitman, Fletcher/CSI Founder & CEO

ArchIntel

ArchIntel™ -. Erik Glitman , founder and chief executive officer of Fletcher/CSI , recently spoke with ArchIntel regarding lessons and challenges within competitive intelligence, ethical and legal implications of data collection and how to create a well rounded team of analysts that provide different perspectives. He also discussed the purpose of competitive intelligence and how to stay ahead of competition. .

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Big Data Creates Massive Changes for the Game of Golf

Smart Data Collective

All the way back in the 15 th century, golf emerged on the sports scene and to this day, it remains one the most popular sports worldwide. It has maintained its originality and etiquette, even in its modern form. However, just like other traditional sports and hobbies, it is not immune to changes brought on by new technology. Since its conception, many individual athletes and teams have optimized their performances with the latest technology while enhancing entertainment value for fans.

Gaming 202
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An Equipment List For Virtual Presentations In An Office Or Home Studio

Timo Elliot

I have had several requests from people who want to set up some equipment for professional presentations at virtual events—a home or office studio that enables you to present live as if you were a TV weather person: Here’s a list of most of what I use (with some links, mostly to the French Amazon site where I purchased most of it — I live in Paris).

Travel 126
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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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6 Social Metrics You Can't Ignore When Monitoring Consumer Insights

Digimind

Ask any marketer out there about proving ROI on social networks, and you will soon witness a ramble of KPIs and terminologies like audience growth rate, number of clicks, conversion, or bounce rate, all of which may certainly apply to your campaign performance – but are not instrumental for that next step towards building customer rapport.

Marketing 103
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IntelliCon Registration Closing Soon

SCIP

Calling All Procrastinators! Registration is closing for IntelliCon 2020! Don?t miss out on YOUR chance to grow your skills and toolkits for 2020 and beyond. Connect with your CI peers as you participate in interactive sessions and focused topic roundtables on our digital platform, Social27! IntelliCon starts on Monday, don?t delay! Register Me Today!

SCIP 52

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Critical Importance of a VPN in the Age of Data Breaches

Smart Data Collective

Internet technology has become far more important than ever before. As our dependence on the Internet grows, it is becoming more important than ever to think about web security. The growing number of data leaks that we see each day is a testament of this. The number of exposed records has increased at an alarming rate. In 2018, over 500 million personal records were exposed with data leaks.

Security 326
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How successful account-based marketing starts with aligned, data-driven strategies — A Q&A

Zoominfo

Account-based marketing (ABM) is time-consuming; getting it right takes hard work, consolidation of resources and alignment on the part of both sales and marketing. It’s also a significant upfront investment — in both resources and strategy. Despite 87% of marketers saying that ABM initiatives outperform other marketing investments , 78% of brands say they struggle with “data debt” or not having enough quick data about their customers to launch relevant personalization tactics (key to ABM suc

Marketing 246