Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond
CIO
DECEMBER 15, 2023
It hardly needs saying: The world has changed significantly since 2020. Remote work, the introduction of ChatGPT, ever-increasing security threats — it’s all had a profound impact on IT. To understand exactly how IT priorities have changed, Zendesk conducted a global survey of 1,200 IT leaders and found that half of those surveyed said their teams are under pressure to deliver more with fewer resources.
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