Fri.Dec 15, 2023

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Zendesk report: IT leaders to prioritize these 3 areas in 2024 and beyond

CIO

It hardly needs saying: The world has changed significantly since 2020. Remote work, the introduction of ChatGPT, ever-increasing security threats — it’s all had a profound impact on IT. To understand exactly how IT priorities have changed, Zendesk conducted a global survey of 1,200 IT leaders and found that half of those surveyed said their teams are under pressure to deliver more with fewer resources.

IT 649
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Mastering the Art of Customer Personas for Targeted Marketing

mention

In this fast-evolving digital landscape, understanding your target audience has become more important than ever. Gone are the days when customers would respond to traditional advertising methods. In today’s age and time, every customer seeks an exquisitely tailored experience. They are hardly receptive to broad, one-size-fits-all advertisements that are aimed at everyone.

Marketing 167
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Cushman & Wakefield builds a foundation for enterprise-wide AI

CIO

Cushman & Wakefield has cashed in on several key IT trends over the past few years, positioning the Chicago-based firm well to weather ongoing headwinds in the commercial real estate market stirred by the COVID-19 pandemic. First there was the company’s full embrace of cloud computing, and then a pivot from project management to a product operating model.

Education 588
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Responsible-First AI Governance: Addressing Ethical Concerns for Scalable Adoption

Dataversity

The world of artificial intelligence (AI) is evolving rapidly, bringing both immense potential and ethical challenges to the forefront. In this context, it is essential to remember that intelligence, when misused, can be graver than not having it at all. As AI technologies scale and become increasingly influential in various sectors, responsible governance becomes paramount […] The post Responsible-First AI Governance: Addressing Ethical Concerns for Scalable Adoption appeared first on DAT

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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AI in Biopharma: Use Cases and Considerations

Alpha Sense BI

Since the inception of the COVID-19 pandemic , artificial intelligence (AI) has ushered in a transformative era in drug discovery , development, and healthcare. While this technology has long been used in biopharma for small-molecule modeling and drug screening, the applications of AI now reach far beyond those initial purposes—from R&D and drug discovery to manufacturing and commercialization.

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Microsoft’s role to help sow AI success in Africa

CIO

Global spend on AI, including software, hardware, and services for AI-centric systems, is predicted to more than double between 2023 and 2026, according to the latest forecasts from IDC. This increase will see AI spend reach $154 billion in 2023 and increase to well over $300 billion by 2026. So with this monumental trend in mind, Lillian Barnard, president for Microsoft Africa, is excited to see how AI can help the continent fast track its journey toward adopting more advanced and sophisticated

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Powering digital cities

CIO

Cities of all sizes are looking for ways to deliver next-generation services that improve quality of life, increase efficiency, support sustainability, and prepare for the future — all while making the most of limited resources. That’s why municipal governments all around the world are making strategic investments in technology toward becoming a digital city.