CIO
DECEMBER 17, 2023
Contact centers are foundational to customer experience, but a lot of businesses get stuck during the haze of the holiday season. Customers call in droves (it’s not uncommon to see call volumes increase by as much as 41% between Thanksgiving and Cyber Monday alone), all expecting smooth and satisfying service regardless of how many others are behind them in the queue.
Chris Webb BI
DECEMBER 17, 2023
One of the coolest features in Fabric is Direct Lake mode, which allows you to build Power BI reports directly on top of Delta tables in your data lake without having to wait for a semantic model to refresh. However not everyone is ready for Fabric yet so there’s also a lot of interest in the new DeltaLake.Table M function which allows Power Query (in semantic models or dataflows) to read data from Delta tables.
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Smart Data Collective
DECEMBER 17, 2023
Analytics technology has seriously disrupted the manufacturing industry over the last decade. According to Mordor Intelligence, the market for analytics in manufacturing will be worth $19.5 billion by 2028. There are a number of ways that analytics has helped manufacturing companies improve their bottom line.
Data Hut
DECEMBER 17, 2023
Carrefour, the retail giant, stands at the forefront of consumer preferences in the region, making it an invaluable platform for brands seeking substantial market penetration and enhanced brand recognition. In the Middle East, establishing a presence on Carrefour is more than just a smart business move; it's a strategic necessity for brands aiming to maximize their reach and impact.
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Smart Data Collective
DECEMBER 17, 2023
Cloud technology has been a godsend for companies in almost every sector. Therefore, it should not be particularly surprising that a growing number of companies are investing in cloud-based tools to improve scalability and boost profits.
Smart Data Collective
DECEMBER 17, 2023
The internet can be a very dangerous place for— well, anyone actually. But the risks are particularly pronounced for the most vulnerable members of the population—specifically, children. There is the usual risk of cybercrime. There is also the frightening potential for exposure to strangers, or other harmful content.
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