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Call Center Dashboard – Reporting & Analytics In Our Data-driven World

Datapine Blog

As the data is presented in an interactive, intuitive, and visual format, it’s possible to view, absorb, analyze, and share vital data with ease, saving time and aiding cross-departmental collaboration. Primary KPIs. Customer Support KPI Dashboard. Primary KPIs: Tickets & Ticket-Status. Zendesk KPI Dashboard.

KPI 80
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What Is The Difference Between Business Intelligence And Analytics?

Datapine Blog

Predictive analytics : This method uses advanced statistical techniques coming from data mining and machine learning technologies to analyze current and historical data and generate accurate predictions. For example, let’s say that your hypothetical e-commerce store sold boutique women’s fashion.

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Discover 20 Essential Types Of Graphs And Charts And When To Use Them

Datapine Blog

This knowledge will be valuable if you are a data visualization designer, a business user looking to incorporate visual analytics into his/her work, or just an average viewer looking to learn more about the topic. A graph or chart is a graphical representation of qualitative or quantitative data. What Are Graphs And Charts?

KPI 71
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How Can Smart Data Discovery Tools Generate Business Value?

Datapine Blog

The ability to discover as well as analyze patterns and trends within data sets enables businesses to provide themselves with a competitive edge, meet business goals, ensure success, and remain relevant in the digital era. That said, there are data analysis tools that you can use to enhance your efforts.