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AI, HUMINT Helping Enterprises Provide Better Customer Service

ArchIntel

According to Gordon, the collaboration between machine learning and human intelligence has helped automate companies’ customer care processes and efforts through data mining. After the COVID-19 outbreak in North America, e-commerce soared 71 percent annually.

Commerce 104
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US Still Dominates Global AI Market, But Competitors Abound

ArchIntel

The United States’ artificial intelligence market is forecasted to reach $28.9 This dominant share is mainly attributed to the widespread adoption of AI technology in several end-use industries including media, e-commerce and manufacturing, a study by ReportLinker revealed. In the face of mounting global competition, the U.S.’

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What Is Agile Market Research and Why Is It Important?

Netbasequid

Modern market research platforms are built on advanced AI technology that works with existing structures (whatever state they currently exist in) to collect data in a regulated, convenient fashion. Using NetBase Quid ®, the retail giant determined that people were indeed adopting recommerce (reverse commerce) in high numbers.