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AI, HUMINT Helping Enterprises Provide Better Customer Service

ArchIntel

Because of this, companies had to use artificial intelligence tools to cope with their customer service needs. According to Gordon, the collaboration between machine learning and human intelligence has helped automate companies’ customer care processes and efforts through data mining.

Commerce 104
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Building an Effective Investor Relations Strategy

Alpha Sense BI

Intelligence Gathering : The modern IRO transcends the role of a record-keeper and takes on the role of an intelligence agent. Understanding your competition and position within the industry h elps IROs provide context and perspective to investors.

Capital 98