Competitive Intelligence Intelligence Agents Technology 
ArchIntel
APRIL 6, 2021
Because of this, companies had to use artificial intelligence tools to cope with their customer service needs. According to Gordon, the collaboration between machine learning and human intelligence has helped automate companies’ customer care processes and efforts through data mining.
Alpha Sense BI
NOVEMBER 27, 2023
Intelligence Gathering : The modern IRO transcends the role of a record-keeper and takes on the role of an intelligence agent. When armed with smart search technology that finds synonyms beyond what a Ctrl+F search would surface , IR teams can mitigate the risk of missing key phrases or mentions.
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