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AI, HUMINT Helping Enterprises Provide Better Customer Service

ArchIntel

According to Gordon, the collaboration between machine learning and human intelligence has helped automate companies’ customer care processes and efforts through data mining.

Commerce 104
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15 Competitor Monitoring Tools & How They Work

Netbasequid

And with the room becoming increasingly crowded with challenger brands, there’s never been a better time to have competitive intelligence on your side. The importance of competitor monitoring can’t be overstated: The global competitive intelligence and competitor monitoring tool market was 37.6 Google Keyword Planner.