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AI, HUMINT Helping Enterprises Provide Better Customer Service

ArchIntel

Because of this, companies had to use artificial intelligence tools to cope with their customer service needs. Vince cited Benjamin Gordon , founder of BGSA Holdings and Cambridge Capital Palm Beach, who says retailers made investments in machine learning as well as human talent to better serve their customers using digital platforms.

Commerce 104
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Building an Effective Investor Relations Strategy

Alpha Sense BI

Intelligence Gathering : The modern IRO transcends the role of a record-keeper and takes on the role of an intelligence agent. They need to monitor capital allocation and talent management, discerning how these elements align with the company’s long-term strategy.

Capital 98