CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. MeRA, which was initiated last July and went into beta testing in October, leverages publicly available large language models (LLMs) to automate the handling of some customer issues, providing consistent messaging and significant improvement of agent efficiency, aka handle time, according to the mult

Win 877

Win Knowledge Human Resources Finance 877

Chris Webb BI

APRIL 28, 2024

You probably know that semantic models in Power BI can use a fixed amount of memory. This is true of all types of semantic model – Import, Direct Lake and DirectQuery – but it’s not something you usually need to worry about for DirectQuery mode. The amount of memory they can use depends on whether you’re using Shared (aka Pro) or a Premium/Fabric capacity, and if you’re using a capacity how large that capacity is.

Security 231

Security Security Learning Information 231

Smart Data Collective

APRIL 30, 2024

AI has led to some major changes in the financial sector. There are many ways that financial professionals are using AI which includes with algorithmic trading as we stated in this article. One of the many ways that AI is changing finance is by revolutionizing forex trading.

Startups 206

Startups Finance Algorithm 206

mention

MAY 3, 2024

Reputation is not built overnight. What’s more, all it takes is just a few missteps–a botched NFT or a spokesperson who’s in the spotlight for all the wrong reasons–to ruin it. The concept of business relying on reputation, however, is nothing new. Even before Yelp reviews and Glassdoor, brands relied heavily on word-of-mouth. However, brand reputations are especially vulnerable today, where a few bad online reviews can damage years of impeccable service.

Management 167

Management Hospitals Research Travel 167

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Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

IT

CIO

MAY 2, 2024

When a necessary change hits your IT team, getting everyone to buy in and adapt is key — and challenging. Some team members will, by nature, fight any change. Even those once adaptable may have become change resistant due to years of near-constant turbulence. One Gartner study found that willingness to support organizational change dropped from 74% of employees in 2016 to just 43% in 2022.

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IT Win Management Technology 867

Smart Data Collective

MAY 2, 2024

AI technology can help sales people make the most of POS systems, which helps them reach their goals more easily.

Sales 235

Sales Technology Technology Marketing 235

Weidert Group

MAY 2, 2024

Every single contact with customers and prospects is important for generating business and developing lasting relationships. Smart sales reps treat sales calls like gold, so keeping a reliable record should be a top priority. HubSpot’s Call Recording and Call Intelligence features now have additional capabilities and power within Sales Hub. Sales and marketing teams using HubSpot can leverage new artificial intelligence (AI) tools directly in the CRM platform, reducing your effort and boosting c

Sales 80

Sales Intelligence Intelligence Sales Enablement 80

CIO

APRIL 29, 2024

As organizations roll out AI applications and AI-enabled smartphones and devices, IT leaders may need to sell the benefits to employees or risk those investments falling short of business expectations. That’s because employees have decidedly mixed feelings about AI coming to their workplaces, according to the recent survey by IT solutions integrator Insight , even as many enterprises are already adopting or experimenting with AI and as AI-enabled phones begin hitting the market.

Loss 846

Loss Banking Technology Technology 846

Dataversity

MAY 3, 2024

Commerce today runs on data – guiding product development, improving operational efficiency, and personalizing the customer experience. However, many organizations fall into the trap of thinking that more data means more sales, when these two factors aren’t directly correlated. Often, executives will become overzealous in their digital transformations and cut blank checks for data collection, […] The post Granularity Is the True Data Advantage appeared first on DATAVERSITY.

Advantage 75

Advantage Advantage Commerce Sales 75

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Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

Competitive

Smart Data Collective

MAY 2, 2024

AI startups should invest in the right IT support staff if they want to be successful.

Startups 179

Startups IT Business Intelligence 179

Weidert Group

MAY 1, 2024

At our March Appleton HubSpot User Group (HUG) event, we asked participants to share their most pressing questions about artificial intelligence (AI) tools in HubSpot — along with some of the bigger LLMs like Claude , ChatGPT, and Gemini. Here’s why: The AI landscape is changing fast. New tools and capabilities are emerging almost daily. It’s an exciting time for marketers, but it can also be overwhelming.

Marketing 73

Marketing Marketing Intelligence Intelligence 73

CIO

MAY 3, 2024

IBM has announced the expansion of its software portfolio to 92 countries in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors (ISVs). Previously, the digital catalog was available in just five countries. This strategic alliance allows businesses in these countries access to IBM’s software products, including data technologies and AI, directly through the AWS Marketplace, IBM said in a statement.

Alliance 800

Alliance Globalization Win Research 800

SCIP

MAY 1, 2024

SCIP Insights The role of Artificial Intelligence in infrastructure development of developed nations In the ever-evolving landscape of infrastructure development, Artificial Intelligence (AI) 1stands as a transformative force, assisting in the current time of unprecedented efficiency, sustainability, and innovation. The AI market is projected to reach a whooping $407 billion by 2027 and as societies globally compete with the complexities of modern urbanization and the demand for resilient, inter

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SCIP Intelligence Intelligence Algorithm 75

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Competitive

Smart Data Collective

APRIL 28, 2024

AI is helping insurance companies better deal with DUIs when writing policies.

Finance 172

Finance Intelligence Intelligence 172

GoodData

MAY 3, 2024

Learn how to transform data into meaningful narratives that encourage data-driven action.

Learning 96

Learning 96

CIO

APRIL 29, 2024

To Carm Taglienti, the explosion of all things AI over the past few years has been both a pro and a con to IT teams. On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. But on the other hand, AI and generative AI in particular, as well as the speed at which intelligence barreled its way into organizations, have disrupted many IT plans, says Taglienti, chief data officer and distinguished engineer at tech firm

IT 802

IT Security Security Technology 802

Dataversity

APRIL 29, 2024

Businesses today are drowning in data. The sheer volume and complexity of information available have made it increasingly difficult for organizations to extract meaningful insights using traditional business intelligence (BI) tools and the expertise of specialized data scientists. This is where augmented analytics comes in. This game-changing technology combines the power of artificial intelligence (AI) […] The post The Rise of Augmented Analytics: Combining AI with BI for Enhanced Data In

Gaming 69

Gaming Business Intelligence Intelligence Intelligence 69

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ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

IT

Alpha Sense BI

MAY 3, 2024

Chevron’s acquisition of Hess—the deal that has elicited pandemonium across energy sectors, and even sparked comparisons to the start of “ an arms race ” between supermajors, has become a multibillion-dollar debacle involving ExxonMobil and ownership rights over Guyanian oilfields. In October of last year, Chevron announced plans to purchase outstanding shares of Hess in an all-stock transaction valued at $53 billion.

Competitive Landscape 52

Competitive Landscape Competitive Information Globalization 52

Splash BI

MAY 1, 2024

Upcoming Webinar Next-Gen SQL: Discover AI-Powered Innovations in SQL Connect Thursday, May 30, 2024 01:00 PM - 02:00 PM ET Register now Abstract: Join us on May 30th for an exclusive webinar, where Sharath Marri, Solution Architect, and Drew Belleville, Solutions Sales Manager, will unveil the latest advancements in SQL Connect. This session will spotlight our newly integrated AI capabilities that are setting new standards in SQL development.

Innovation 52

Innovation Sales Learning Management 52

CIO

APRIL 29, 2024

European privacy rights group noyb filed a complaint against OpenAI with the Austrian Data Protection Authority on Monday, accusing the company of breaching the European Union’s General Data Protection Regulation (GDPR). The EU’s strict privacy rules require that companies allow individuals access to personal information held about them, as well as ensuring that such data is accurate.

Win 802

Win Globalization Information Intelligence 802

Dataversity

MAY 3, 2024

For better or worse, AI is causing disruption in almost every field imaginable. Corporations around the world are embracing its possibilities to make work more efficient. The success of ChatGPT and other generative AI tools has also caught the attention of nearly every industry in an effort to meet profitability, efficiency, and sustainability goals.

IT 64

IT Education Information 64

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Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

Security

Alpha Sense BI

MAY 2, 2024

The consumer and retail (C&R) industry is evolving rapidly due to a combination of new innovations and technologies, shifts in consumer preferences and behaviors, and macroeconomic events hindering sector growth. To stay competitive in the current economic climate , companies need to conduct comprehensive and efficient market research. Likewise, executive leadership must have a thorough understanding of the competitive landscape they are operating in while staying keenly aware of evolving c

Market Research 52

Market Research Marketing Research Retail Research 52

TDAN BI

MAY 1, 2024

IoT (Internet of Things) incorporates many new and innovative technologies, such as sensors, smart devices, machine-to-machine communication, networking, advanced computing, and data analytics. One of the keys in the success of IoT is the data that flows underneath these technologies. Naturally, the IoT sensors and devices generate a huge amount of data automatically and continuously.

Innovation 52

Innovation Technology Technology Business Intelligence 52

CIO

MAY 1, 2024

In a plea for hiring relief, Google has sent the US Department of Labor an urgent appeal to amend US immigration laws to ease the hiring of foreign IT workers. On May 1, the tech titan submitted a lengthy response to the department’s request for information on modernizing Schedule A, a little-known immigration rule that fast-tracks the hiring of foreign workers in occupations facing pre-certified shortages in the US.

Innovation 764

Innovation Gaming Research Globalization 764

Dataversity

MAY 2, 2024

Welcome to the inaugural edition of Mind the Gap, a monthly column exploring practical approaches for improving data understanding and data utilization (and whatever else seems interesting enough to share). This month, we start not with a gap but with a chasm – one that’s at the core of a bewildering paradox. We continue to see […] The post Mind the Gap: The Data Chasm appeared first on DATAVERSITY.

Education 59

Education Information 59

Speaker: Marius Moscovici, CEO Metric Insights & Mike Smitheman, VP Metric Insights

While the proper governance of data is clearly critical to the success of any business intelligence organization, focusing on data governance alone is a huge mistake. Organizations continually fail to generate ROI on their governance initiatives because they are too narrow in scope. To be effective, Business Intelligence (BI) governance must cover both data and visualizations.

Business Intelligence

Alpha Sense BI

MAY 2, 2024

Subject matter experts have specialized insights into and accumulated expertise in their industries, which are necessary to gain critical insights into any market opportunity. The nuanced firsthand perspectives provided by industry experts can complement your data-driven research with soft market information and complete your investment process. AlphaSense, a leading market intelligence platform, has evolved the way researchers access expert insights with an extensive expert transcript library a

Research 52

Research Primary Research Knowledge Market Intelligence 52

TDAN BI

MAY 1, 2024

In my first article, I laid out the basic premise for this series: an examination of how Agile has gone from the darling of the application development community to a virtual pariah that nobody wants to be associated with, and an exploration of the very important question of what we should replace it with.

Business Intelligence 52

Business Intelligence IT Management Education 52

CIO

MAY 2, 2024

Siemens Mobility has been on a robotic process automation (RPA) journey for years, growing from five automated processes in 2017 to more than 700 now, transforming the company in the process. “There was just one book [on RPA] on the market back in 2017, where today you have hundreds,” says Benjamin Bock, head of RPA at Siemens Mobility. “By the end of 2017, we already decided to have a global rollout for the whole company.

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Briefing Advantage Advantage Business Intelligence 745