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The Hartford CIO Deepa Soni on transforming at scale

CIO

Deepa Soni: We strongly believe that enterprise agility and speed-to-market are key competitive advantages, and they’re a key tenant of our objectives. As we think about our next step change in driving business outcomes and competitive advantage for The Hartford, it is really our AI-led transformation. Can you expand on that?

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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Our platforms like Neo and NeoBiz are designed to be quick to respond to what the market needs. This choice was bolstered by third-party benchmark reports, which highlighted significant advantages such as approximately 35% lower total cost of ownership (TCO) compared to traditional solutions.

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Competitor Benchmarking: What It Is & How It Works

Netbasequid

Keeping an eye on your competitors is critical for understanding your place in the market. We are going to detail some of these opportunities, as well as what competitor benchmarking is, how it’s used, as well as some best practices. What is Competitor Benchmarking? Let’s explore what competitor benchmarking entails.

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Trust Bank’s commitment to CX as a digital disruptor

CIO

Singapore’s Trust Bank (also known simply as Trust) is a new financial institution that’s enjoyed a strong first year of operations, capturing 12% market share in Singapore since launch and setting new benchmarks in customer experience and innovation.

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CIOs still grapple with what gen AI can do for the enterprise

CIO

But many are finding that the technology on the market doesn’t yet live up to the hype. Generative AI can also be used to parse publicly available data on markets and companies to help make investment decisions,” says Chris Herringshaw, global CIO of Janus Henderson, the British-American global asset management group.

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11 ways to reduce your IT costs now

CIO

Companies taking a multicloud approach can experience ballooning OpEx numbers, says Barrett Schrader, managing director of the technology consulting group at Protiviti: “Organizations can take advantage of volume discounts with reduced complexity. Contractors and vendors should be treated like your car insurance,” says Pratt.

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3 Ways to Develop Market Intelligence to Benchmark Against the Competition Digitally

Cleverx

As more and more businesses move their prospect acquisition into online digital marketing channels, while at the same time dissolving global barriers to doing business, competition for customers is heating up. Why Develop Market Intelligence ? Gathering Market Intelligence through Competitive Analysis.