CIO

JANUARY 25, 2024

We should speak a language [for AI] that creates understanding and excitement in all kinds of people without making it seem complicated and difficult to understand,” she adds. Create passion and enthusiasm in-house [for AI], and in that way you will be able to identify future leaders.” Make it appealing and relevant to me.”

Human Resources 692

Human Resources Predictive Analytics Knowledge Capital 692

CIO

FEBRUARY 21, 2024

Broadly speaking, it’s needed by researchers, in fields from medical studies to social sciences, and is a vital tool to keep universities running efficiently, assist professors with courses, predict academic failure in time to make changes, and give students the help they need with administration.

Education 836

Education Sports Entertainment Innovation 836

CIO

AUGUST 2, 2022

Some of them are also experts with the underlying data and perform ad hoc analysis on it regularly. The experts start asking Charles questions, and he does his best to answer them. Let others speak up before responding. Blow-up moments often get others speaking up, which you want to happen to surface new perspectives or issues.

Knowledge 717

Knowledge Advantage Advantage Technology 717

CIO

JULY 7, 2023

Here, 13 CIOs and heads of IT in a variety of industries speak about the programs they listen to and why. He speaks with top leaders in US intelligence who provide further insight into their careers and the roles they’ve played in shaping the national security policies guiding us today.

IT 696

IT Alliance Entertainment Globalization 696

CIO

NOVEMBER 6, 2023

This makes it more critical than ever to adopt strong security measures to protect sensitive information and infrastructure. However, while cloud computing offers benefits like improved efficiency, scalability, and accessibility, it poses new security challenges. Encryption : Use encryption to protect sensitive data in transit and at rest.

Security 813

Security Security Business Education 813

CIO

NOVEMBER 22, 2023

We’re not experts. I’ll go speak with the customer who did a ticket and learn so much. So my biggest endorsers are people who actually have the experiences of speaking with us and we understood. But ensuring the best possible end user experience is the primary consideration to choose the right way forward. “I

Algorithm 646

Algorithm Learning Technology Technology 646

CIO

JANUARY 4, 2023

Experts point to Southwest’s point-to-point operating model as problematic in recovering from major weather issues compared to the hub-and-spoke model used by many major airlines. But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT 30, “We’re behind.

Airline 903

Airline Human Resources Technology Technology 903

CIO

MARCH 16, 2023

IT pros will work in environments that are more task-based than position-based, experts say, relying more on automation and AI, and using tools that are increasingly portable yet powerful. Here’s a look at how IT workforces will operate and collaborate in the near-future enterprise.

IT 717

IT Technology Technology Algorithm 717

CIO

JUNE 29, 2023

When done right, observability should tell you two things: What’s going on now How to make improvements that yield better future results Getting back to basics: 4 steps to gain true observability In spite of all the purported potential of observability, many IT leaders I speak with still don’t feel like they’re really getting what was promised.

Technology 608

Technology Technology Learning IT 608

CIO

MARCH 17, 2023

I asked experts how to fix this. Without the right accommodations, many neurodiverse professionals can struggle and, eventually, leave. These modifications are typically not equipment you can install or tasks to add to HR’s plate. They are behaviors and processes that start with you.

IT 646

IT Education Learning Management 646

CIO

JULY 26, 2023

At CDI, we’re experts at enabling digital and operational transformations,” says Chris Black, CDI’s Managed Services CTO. We’re now able to put applications on casters, so to speak, and move them to the right ecosystem at the right time for the right business outcome,” says Black. Organizations often want a digital transformation.

Technology 590

Technology Technology Win Knowledge 590

CIO

MAY 9, 2023

In manufacturing , companies have seized opportunities for upskilling and training, for example by providing real-time guided build instructions in an assembly process, or “see what I see” expert assistance when someone is troubleshooting equipment. Behind these new experiences is not one but several technologies.

Startups 646

Startups Win Innovation Capital 646

CIO

NOVEMBER 20, 2023

Here are four use cases where customer service experts say generative AI can improve experiences for agents and customers. AVA racked up nearly as many customer complaints as case resolutions, forcing AirAsia CEO Tony Fernandes to admit earlier this year that AVA was Southeast Asia’s “most hated AI chatbot.”

Knowledge 791

Knowledge Retail Gaming Innovation 791

CIO

OCTOBER 23, 2023

Hear from international experts on ESG leadership and how the future green economy will take shape. Hear from international experts on ESG leadership and how the future green economy will take shape. Equinix’s Future First sustainability strategy integrates the economic, environmental, and social interests of our key stakeholders.

Business 631

Business Globalization Benchmarking Innovation 631

Crayon

NOVEMBER 24, 2020

Every week a new vendor comes knocking on my door with a sales pitch for their – fill in the blank – market research, competitive intelligence (CI) research, industry news, web scraping, expert network, CI software, consulting, company research, or outsourcing service.

Competitive Intelligence 369

Competitive Intelligence Battlecard Competitive Intelligence 369

Crayon

DECEMBER 2, 2020

The exception is that I am a council member with expert networks where I speak on the process of building market intelligence teams. Previously, Bill spent 3 years at clinical trial SaaS provider Medidata Solutions and 15 years at data storage leader EMC Corp. in market and competitive intelligence leader roles.

Market Intelligence 473

Market Intelligence Battlecard Intelligence Intelligence 473

CIO

DECEMBER 19, 2023

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. But is your organization doing all it can to ensure service delivery excellence? The following nine tips will help get your there.

IT 868

IT SWOT Innovation Research 868

CIO

DECEMBER 28, 2023

The need to manage risk, adhere to regulations, and establish processes to govern those tasks has been part of running an organization as long as there have been businesses to run. GRC is overarching. Best practices, framework and technology have been developed to support this work.

Security 689

Security Security Globalization Management 689

CIO

AUGUST 9, 2023

Once a vanguard business strategy, digital transformation has become a perennial objective for business survival. Most CEOs (72%) continue to prioritize digital investments, according to the 2022 CEO Outlook report from KPMG, in part due to concerns about emerging and disruptive technology, a top three risk to organizational growth.

Innovation 855

Innovation Technology Technology Alliance 855

CIO

JANUARY 19, 2023

So, I’ve been thinking about this a lot, studying it, reading, and speaking to folks. Pfeiffer is a technology leader who’s as dedicated to excellence in operations and delivery as she is to maintaining a focus on innovation. Dan Roberts: What motivated you to produce this series on hybrid work? Wendy Pfeiffer: Work is now eternally hybrid.

Gaming 696

Gaming Technology Technology Globalization 696

CIO

SEPTEMBER 20, 2022

Dow is reaping the benefits of a year-long program to roll out new digital technologies to one of its largest manufacturing sites, resulting in improvements in performance, reliability, and employee experience. It was one of the largest spinouts ever that I’m aware of, and it was one of the most complex projects I’ve worked on,” she says.“

IT 616

IT Technology Technology Win 616

CIO

MAY 25, 2023

According to Lenovo Head of Ecommerce, Kirat Khara, the company is very committed to being this trusted partner and expert for SMBs. My advice is: if the expertise does not exist within a small business then it’s best to speak with a solutions consultant to explore suitable solutions based on the company’s current infrastructure.”

Advantage 325

Advantage Advantage Capital Security 325

CIO

DECEMBER 4, 2023

Time to ask the technology experts. Historically, the relationship between technology and business leader has tended to be transactional: a business leader has an objective they want to meet, and they’ll ask their technology leaders to figure out how to achieve their goals. Seeing reports of a new technology?

Business 640

Business Technology Technology Finance 640

Smart Data Collective

NOVEMBER 17, 2021

For example, getting assistance in data consulting from experts like this can be a driving force behind long-term business success. By investing in a data consulting expert, you can find uncover some very important insights within that data which stops you making those early business mistakes. Your competitors are already involved.

Business 347

Business Gaming Data Analysis Analysis 347

CIO

JUNE 12, 2023

Chatbots and IVRs are contact center staples, but most still provide automated service for basic, repeatable tasks. What about when a customer needs to be intelligently routed to a better resource or has a question that’s not so cut-and-dry cut. Virtual Agent, or VA, is the next natural step for significantly better customer and business outcomes.

Innovation 617

Innovation Technology Technology Knowledge 617

CIO

JULY 20, 2023

We may hope that the work speaks for itself, but the reality is, IT leaders must communicate IT’s accomplishments in a way that people can understand why and how it matters to them. While CIOs may be acutely aware of the essential value their teams create, that value isn’t always evident to stakeholders and clients.

Business 474

Business Marketing Marketing Education 474

Alexa

MARCH 8, 2021

In this article, we’ll discuss four expert tips for conversational writing. Tip 1: Write Like You Think or Speak. Think about how you would normally think or speak, and then translate that communication style as best you can into your conversational interface writing. If that sounds like you, read on. It happens all the time.

Knowledge 314

Knowledge Retail Win Security 314

Octopus

APRIL 23, 2021

This week we speak to Professor Fumiyuki Takahashi of the Japan University of Economics. The post Competitive Intelligence Expert Professor Fumiyuki Takahashi of the Japan University of Economics appeared first on Octopus Competitive Intelligence. At the end of this series of questions, we will analyse the answers and.

Competitive Intelligence 286

Competitive Intelligence Competitive Intelligence Intelligence 286

CIO

FEBRUARY 12, 2024

Such advice, however, speaks only to what CIOs need to successfully manage the IT department — that is, to deliver operational excellence and meet key performance requirements. Here, veteran CIOs and executive leadership experts highlight the essential traits required to be a standout IT leader today.

IT 780

IT Knowledge Briefing Learning 780

CIO

APRIL 12, 2023

By George Trujillo, Principal Data Strategist, DataStax I recently had a conversation with a senior executive who had just landed at a new organization. He had been trying to gather new data insights but was frustrated at how long it was taking. Sound familiar?) Real-time AI involves processing data for making decisions within a given time frame.

Intelligence 908

Intelligence Intelligence Innovation Algorithm 908

CIO

APRIL 14, 2023

Faced with a long-running shortage of experienced professional developers, enterprise IT leaders have been exploring fresh ways of unlocking software development talent by training up non-IT staff and deploying tools that enable even business users to build or customize applications to suit their needs. Then I have a quicker time to market.”

Advantage 694

Advantage Advantage Intelligence Intelligence 694

CIO

OCTOBER 17, 2023

As cloud computing expert David Linthicum explains, “What’s occurring is that the cloud providers are approaching feature saturation in terms of the services they can provide versus their peers. That overall market stability has extended to prices, which, with some exceptions, have remained relatively flat.

IT 905

IT Marketing Marketing Startups 905

CIO

DECEMBER 7, 2022

Recently, I had the pleasure of speaking with Michelle Greene, who was promoted from SVP of EIT of Cardinal Health’s pharmaceutical segment to CIO last August. Central to that effort is structuring her IT organization to better partner with the business. What follows is an edited version of our conversation.

Pharmaceutical 716

Pharmaceutical Technology Technology Gaming 716

CIO

MAY 1, 2023

Recently, we visited with several dozen CIOs and IT leaders across all industries to learn more about the challenges they are experiencing in their current transformation initiatives. The focus of our discussions was on promoting and enabling digitally driven outcomes and quicker business decisions.

Loss 339

Loss Technology Technology Education 339

CIO

JULY 13, 2022

These are the kinds of experiences that engage us, excite us, and leave us feeling satisfied. CXOs, CIOs, and others entrusted with and empowered to make CX decisions should want the experiences that flow in and out of their contact centers to be just as engaging. They should be pleasantly surprised by their communication options.

Sports 613

Sports Security Security Innovation 613

CIO

SEPTEMBER 18, 2023

Despite the pressing need, CIOs say it is difficult to find qualified experts, especially in advanced areas like AI/ML and cybersecurity, the survey found. Maggie Chavarin is no stranger to reinventing her career. She joined Synchrony more than a decade ago in a Merchants Services role that allowed her to be a work-from-home mom.

Pharmaceutical 843

Pharmaceutical IT Biotech Win 843

CIO

DECEMBER 7, 2022

Recently, I had the pleasure of speaking with Michelle Greene, who was promoted from SVP of EIT of Cardinal Health’s pharmaceutical segment to CIO last August. Central to that effort is structuring her IT organization to better partner with the business. What follows is an edited version of our conversation.

Pharmaceutical 617

Pharmaceutical Technology Technology Gaming 617