CIO

JANUARY 25, 2024

With two decades of experience as a human resources leader, Deepa Subbaiah, a senior director for HR at Freshworks, has deep expertise in exploring how enterprise teams can get the most out of workplace tech, from first-generation SaaS applications in the early 2000s to today’s AI-powered chatbots. “We Make it appealing and relevant to me.”

Human Resources 709

Human Resources Predictive Analytics Knowledge Capital 709

CIO

OCTOBER 16, 2023

Now is the time to ask ‘Does my QSA understand the changes in the Standard and how to address them?’” You want an expected partner who simplifies the complexity of compliance management with an economical solution—a PCI security program that delivers effective, predictable results in an efficient manner, faster and with fewer resources.”

Security 781

Security Security Commerce Retail 781

CIO

JANUARY 4, 2023

Experts point to Southwest’s point-to-point operating model as problematic in recovering from major weather issues compared to the hub-and-spoke model used by many major airlines. But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. 30, “We’re behind.

Airline 903

Airline Human Resources Technology Technology 903

CIO

NOVEMBER 15, 2023

Meeting notes will also become interactive documents, enabling participants to ask for more detailed information on a particular point after the meeting has ended. This could offer enterprises a quick way to switch from a legacy knowledge management platform, or to share resources held in another system.

Briefing 844

Briefing Knowledge Sales Intelligence 844

CIO

OCTOBER 5, 2022

Next, we asked the partner to help us with POD development as it was a big challenge to find skilled resources,” says Babu. Next, we asked the partner to help us with POD development as it was a big challenge to find skilled resources,” says Babu. “So, In a short time, we scaled it to L3.

Security 752

Security Security Capital Technology 752

CIO

DECEMBER 12, 2023

In 2023, it would be highly improbable for a CTO not to be asked by their CEO, ‘What are we going to do about generative AI? How can the CTO respond to that question without being an expert in generative AI?” Having prior knowledge and experience in these areas will help a CTO course-correct if goals are not being met, he adds. “In

Innovation 795

Innovation Knowledge Technology Technology 795

CIO

FEBRUARY 2, 2023

For CIOs asked to implement such tools, it’s critical to understand the legal and ethical aspects of new technologies. “No Human Resources, IT Leadership, Remote Work, Robotic Process Automation Under new iterations of remote and hybrid work, the solution for some companies may involve monitoring employees electronically.

Human Resources 617

Human Resources Entertainment Globalization Innovation 617

CIO

JUNE 20, 2023

Welcome to the golden age of experts. The problem, of course, is that many experts — even those affiliated with major organizations — are sometimes wrong. Learning how to evaluate expert advice is a skill every IT leader needs to master. Or, more commonly, they might be right about some things and wrong about others.

IT 685

IT Brainstorming Knowledge Loss 685

CIO

APRIL 13, 2023

How a rapid learn-and-pivot methodology can help The good news: An agile, four-phase innovation methodology can jumpstart sustainable development by helping teams ask the right questions at each phase. For example, in the Include phase, teams might ask questions like: What are the sustainability considerations related to this area?

Innovation 607

Innovation Education Research Globalization 607

CIO

FEBRUARY 7, 2023

For as long as organizations have been interested in moving resources to the cloud, they’ve been concerned about security. benrothke Trying to be an expert at everything = knowledge of next to nothing. That interest is only getting stronger as cloud usage grows – making it a perfect topic for the latest #CIOTechTalk Twitter chat.

Security 733

Security Security Knowledge Education 733

CIO

OCTOBER 12, 2023

Effective project managers must know how to define the scope of a project , identify necessary resources, and schedule those resources — all part of the technical aspect of the job. That organizational capacity enables them to adjust their plans and resources when needed. That awareness is needed more today than ever before. “A

Management 854

Management Knowledge Capital Research 854

CIO

SEPTEMBER 1, 2023

For example, we’re positioning some of our top subject matter experts at relevant conferences and councils to share lessons learned from our transformation journey and we’re engaging with educational programs, like Girls Who Code , Summit Academy, and Minneapolis Community and Technical College to both develop and recruit diverse talent.

Banking 680

Banking Learning Technology Technology 680

CIO

OCTOBER 25, 2023

In reaction to the attack, Okta support asked customers to upload an HTTP Archive (HAR) file to help troubleshoot issues. The theft of user credentials, such as usernames and passwords or session tokens, can enable attackers to infiltrate other systems and services and grant access to sensitive systems and resources.

Security 898

Security Security Education Loss 898

CIO

JUNE 12, 2023

What about when a customer needs to be intelligently routed to a better resource or has a question that’s not so cut-and-dry cut. If the VA is programmed skillfully to ask good clarifying questions, it will come to learn the customer’s intent, store this knowledge, and apply it to better navigate future conversations. What is a VA?

Innovation 617

Innovation Technology Technology Knowledge 617

CIO

SEPTEMBER 14, 2022

That should start with examining their IT architecture and asking whether/how it enables the business to: Use cloud services to achieve improved business outcomes such as efficiency, cost optimization, and speed to market; Pivot to new ways of working, as needed. Yet, there is risk in sidelining these issues and not moving quickly.

IT 607

IT Win Advantage Advantage 607

CIO

FEBRUARY 9, 2023

I challenged people by asking questions, not giving them answers.” asks George Tsounis, CTO of Stretto. “As The practice I’ve always put in place is to established parallel positions, leadership with technology experts,” CTO Tsounis says. “I I make it clear that the technology expert is just as important as the director.

IT 783

IT Knowledge Learning Technology 783

CIO

APRIL 4, 2024

It was essential because we don’t have a plethora of AI resources, and you need a model to start with,” she says. Webster Bank is leveraging hyperscalers such as Microsoft and AWS whenever possible, and equipping the bank’s own expert technologists to build what’s most important for its needs, all while minimizing reliance on consultants.

Banking 838

Banking Pharmaceutical Technology Technology 838

CIO

AUGUST 1, 2023

So, they spent three years coordinating resources, requirements, budgets, and technology to map out the best approach to digitizing the language revitalization project. The Myammia Center alone did not have the resources to undertake such a huge digital transformation. It would also empower linguists to translate historical documents.

IT 617

IT Technology Technology Learning 617

CIO

SEPTEMBER 22, 2022

Some manage this better than others, but one of the most common questions I get asked about my job is how I’ve done it for so long, considering everything that it involves.”. The experts share their four top tips below. . Automation can help too considering the skills shortage burden for under-resourced teams, says Varma.

Management 769

Management Security Security Banking 769

CIO

MARCH 27, 2023

Key obstacles to data success Despite that increased investment, CDAOs say lack of resources and funding are among their top impediments to delivering results, with 13% citing it as their top obstacle and 29% listing resource constraints among their top three hurdles. The mean reported budget among respondents was $5.41

Education 909

Education Management Globalization Security 909

CIO

OCTOBER 4, 2022

With a scarcity for experienced and skilled resources in the market and companies willing to poach developers to fulfill their needs, it was just a matter of time before NCMS too saw a churn in its IT department. “In Those who left included an Android expert and specialists in the fields of.Net and IT infrastructure.

IT 601

IT Globalization Research Management 601

CIO

AUGUST 7, 2023

Instead of asking “What do we have in the portfolio that can fix it?” We can continue to ask critical questions about how new technologies can apply to business and the best way to make it happen. “Our mantra has always been ‘Do what’s right for the customer,’” George explains. HPE’s first approach is simply “How do we fix it?”

Win 617

Win Alliance Innovation Technology 617

CIO

APRIL 28, 2023

We went through the enterprise and asked, ‘What is a customer?’” Recognizing that divisions already had their own spending priorities, the bank set aside a central budget that each division could draw on to hire developers to ensure they all had the resources to implement this customer master.

Banking 887

Banking Finance Technology Technology 887

CIO

DECEMBER 7, 2023

A business continuity plan outlines the procedures and instructions that the organization must follow during such an event to minimize downtime, covering business processes, assets, human resources, business partners, and more. What is a business continuity plan? You can rely on IT to implement those solutions.

Business 768

Business Loss Human Resources Analysis 768

CIO

MARCH 16, 2023

IT pros will work in environments that are more task-based than position-based, experts say, relying more on automation and AI, and using tools that are increasingly portable yet powerful. Srivastava says companies will automate low-skill tasks to reduce mental load and save time.

IT 733

IT Technology Technology Algorithm 733

CIO

DECEMBER 1, 2022

With limited resources and a lack of experience with mainframe migration, Hastings realized it needed help to clean up its Logical Partition (LPAR), preserve the integrity of its historical documents, and successfully downsize its mainframe operations — all while maintaining fluid operations.

Management 683

Management Security Security Innovation 683

CIO

JULY 13, 2023

Mahmood Majeed, managing partner and global head of ZS’s digital and technology business, says to first focus on building a purpose-driven culture, one that nurtures talent and offers technical people time and resources to achieve their goals. Ask yourself: Is that degree necessary? But lately, tech leaders have been rethinking this.

IT 617

IT Globalization Technology Technology 617

CIO

OCTOBER 31, 2023

Emphasize business outcomes, not IT buzzwords After meeting with IT experts, sales team members often leave dazed and confused. Familiar IT terms can sound like gibberish to sales pros, who may be reluctant to ask for clarification. Is your IT organization doing all it can to help sales team members build and retain customers?

Sales 790

Sales IT Startups Innovation 790

CIO

SEPTEMBER 11, 2023

T3 events include discussions with leading industry experts, customized master classes, hands-on demonstrations, and immersive experiences. We’re investing a significant amount of time, resources, and budget to ensure we remain competitive in the digital age.” Leadership “puts their money where their mouth is.”

Education 844

Education Win Retail Technology 844

CIO

JULY 11, 2022

Redeploying resources and optimizing training. One of the guiding principles for the business cloud services project was that it all had to be accomplished within the existing resource envelope: There was no new budget for capital expenditure, but any savings made on existing activities could be redeployed elsewhere to support the project.

Knowledge 615

Knowledge Sales Globalization Education 615

CIO

JULY 13, 2022

By doing this, companies can consistently give customers what they need, many times, before they think to ask for it. The customer is empowered with the information they need, with a fantastic experience, and the coffee shop doesn’t have to use costly in-person resources. . Today’s contact centers are no longer transactional in nature.

Sports 615

Sports Security Security Innovation 615

CIO

AUGUST 1, 2022

Today, the conversation has turned to when they work and the number of hours required, says Brian Kropp, vice president of human-resources research for advisory firm Gartner. This question comes as companies embrace employees’ mental well-being and ask whether the 45-hour workweek is the most productive and healthiest way to work.

IT 871

IT Human Resources Gaming Globalization 871

CIO

JUNE 5, 2023

Here’s how IT leaders, analysts, and other experts view the skills critical to digital success and how they factor into ongoing digital progress. Effective change management enables businesses to overcome resistance, streamline processes, and minimize negative impacts during the transition.” It’s large-scale thinking.”

Knowledge 903

Knowledge Innovation Technology Technology 903

CIO

JULY 31, 2023

The CIO’s job is to ask questions about potential scenarios. Carmichael says she recently asked a gathering of executives whether they had an acceptable use policy, and only a few said they had created one to guide their employees on what the company felt was acceptable. Staff are already asking, ‘Should I use this tool?

Intellectual Property 617

Intellectual Property Technology Technology Knowledge 617

CIO

FEBRUARY 22, 2023

In terms of technology expertise, New Zealand has around half a dozen SAP experts. I remember being in meetings and being asked very detailed technical questions and expected to have the answer,” he says. “In I am not the expert in cyber, architecture, cloud, project delivery, or data, nor should I be.

Globalization 617

Globalization IT Airline Technology 617

CIO

NOVEMBER 23, 2022

Other priorities include delivering more strategic insights (41%), getting more active support from senior management (33%), and investing in additional EA resources, training, and certification (32%). Bizzdesigns asked respondents what IT benefits their EA program currently delivers and the top response was improved IT investment decisions.

Innovation 795

Innovation Technology Technology Benchmarking 795

CIO

JULY 14, 2023

So how do I coach my people to ask the right questions to get the best output?” Rather than devote resources to replicate generative AI capabilities already available, that time and effort will go to automating existing manual processes and exploring new possibilities.

Benchmarking 617

Benchmarking Intellectual Property Advantage Advantage 617