CIO

NOVEMBER 1, 2023

Previously, we didn’t have access to all the data about our customers because we didn’t have the direct customer contact,” says Altehed. But now we take it over, which enables us to have a relationship with our customers throughout their use of the car that they buy or subscribe to.”

Advantage 789

Advantage Advantage Technology Technology 789

CIO

OCTOBER 23, 2023

As a global technology company with decades of sustainability leadership , Dell Technologies has a strong point of view informed by data and science, and we’re working with others to chart the path forward. Capturing complete and accurate data and understanding how to use it requires a great deal of collaboration in and outside our industry.

Innovation 733

Innovation Algorithm Data Analysis Knowledge 733

CIO

APRIL 4, 2024

This involves rigorous evaluation of potential benefits, risks, and costs associated with each AI initiative to ensure investments are prudent and aligned with our risk-return profile.” We’ve found that AI can help in just about every area to streamline workloads and advance our research and development,” says EVP and CIDO Diogo Rau.

Banking 824

Banking Pharmaceutical Technology Technology 824

CIO

APRIL 11, 2024

The organization that I work for King Abdullah University of Science and Technology (KAUST) is an example of those efforts,’ explained Jason Ross, CIO at KAUST. As KAUST’s CIO Ross explains he was fortunate to have already in place a comprehensive portfolio of digital capabilities that allowed us to serve our multinational workforce.

Education 587

Education Technology Technology Innovation 587

CIO

MARCH 6, 2024

Many of our customers had already started to move their applications and it made sense they would want to transition to data management in the cloud as well. All of our meaningful business processes are executed in a modern cloud application. What is the business transformation currently underway at Informatica?

Management 687

Management Business IT Finance 687

CIO

NOVEMBER 16, 2023

Deepa Soni: We strongly believe that enterprise agility and speed-to-market are key competitive advantages, and they’re a key tenant of our objectives. That has been a key foundation of how we work, and it’s given us the foundation to actually take the next step change, the next EA, which is the power of enterprise AI.

Advantage 768

Advantage Advantage Benchmarking Innovation 768

CIO

DECEMBER 28, 2023

Many technology leaders already worked with AI for over a decade for things like predictive maintenance and supply chain planning. It was also a year in which management made big decisions about hybrid work policies. Either way, the result was that many IT leaders had to support some sort of enterprise transformation in work policies.

Intellectual Property 774

Intellectual Property IT Alliance Globalization 774

CIO

FEBRUARY 5, 2024

Our primary goal has always been to innovate in ways that directly benefit our clients, ensuring that our products and processes, particularly in technology, are tailored to meet their evolving needs and daily demands. We are using cloud technology to bring digital solutions to our customers.

Banking 715

Banking IT Innovation Benchmarking 715

CIO

SEPTEMBER 20, 2023

Mark Booth: We have a growth strategy to improve our business, and to support that, we’re driving a transformation in technology and business processes. We’ve been replacing our old systems, some of which are more than 20 years old, and this has been going very well. The data can also help us enrich our commodity products.

Business 789

Business Algorithm Education Technology 789

CIO

FEBRUARY 21, 2024

The first 30 days are about listening more than speaking, engaging my business stakeholders and IT team, and identifying people who will be trusted advisors on our transformational journey. During that time, I also learn the dynamics of the business and evaluate our overall technology capabilities. I had to jump right in.

Gaming 631

Gaming Technology Technology Capital 631

CIO

JANUARY 11, 2024

We are giving our budget and proposed projects more scrutiny to invest in areas that have clear attribution toward generated increased revenue, more efficiencies, lower costs, and improved workplace experiences,” Srivastava says. “We It will be important to listen and gather feedback on what is and isn’t working — and remain flexible.”

IT 801

IT Security Security Human Resources 801

CIO

OCTOBER 10, 2023

Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG. Projects that really excite our teams.” We have aligned our technology strategy to be a business strategy,” she says. “We

Win 897

Win IT Innovation Technology 897

CIO

MARCH 19, 2024

While much work remains, we’ve made substantial progress as we build the world’s leading infrastructure technology company. In the 18-month process of evaluating and acquiring VMware, we looked at everything to identify what’s needed to create more value for our customers. We’ve changed how and through whom we will sell our software.

Innovation 603

Innovation Finance Security Security 603

CIO

APRIL 19, 2023

It has been three years since COVID sent us into remote work, and we now find ourselves with a new challenge: employees who have never met in person. Martha Heller: What is the problem with our current approach to hybrid work? We are now in a third, more complex phase, which is establishing cultural norms about the way we work.

Banking 851

Banking Security Security Gaming 851

CIO

MARCH 6, 2024

“An email that would normally take an agent 12 minutes to answer now takes about a minute and a half, so you can see the value of having 10 spare minutes to do complex value-adding work within our business.” On a day-to-day basis, the technology is helping our staff to focus on the work that’s of most value,” says Eddie.

Banking 802

Banking Technology Technology Knowledge 802

CIO

MARCH 18, 2024

We need to be ready to respond to our CEO to solve problems with AI,” says Srini Gudipati, CIO of Covanta, a company that specializes in sustainable materials management, including large-scale recycling. We have been developing our own internal AI capability over the last few years using open-source models.

Intellectual Property 813

Intellectual Property Startups Banking Technology 813

CIO

MARCH 12, 2024

Our initial launch of gen AI has enabled our team to develop code in days, instead of weeks.” Additionally, we are looking into training LLMs [large language models] on our code base to unlock further productivity boosts for our developers and data engineers.

Brainstorming 802

Brainstorming Knowledge Innovation Technology 802

CIO

APRIL 23, 2024

With AI poised to transform work today, we all have some degree of fear that our jobs will go the way of the Pony Express. The industrial revolution that followed saw us moving to cities, working in manufacturing, and developing new ideas like consumerism and automation. So what will work look like in the AI-first era?

Intelligence 577

Intelligence Intelligence Technology Technology 577

CIO

MARCH 20, 2024

Technology has a key element in that broader corporate strategy in that last year was the first time we embedded technology as part of our corporate scorecard. It’s providing frictionless wi-fi access for our passengers and making sure we can get passengers through the terminal quickly and safely on to their destination.”

Technology 646

Technology Technology Airline Innovation 646

CIO

FEBRUARY 27, 2024

As the world of work continues to evolve and organizations shift to hybrid work models, new challenges and opportunities present themselves. However, as the world of work continues to evolve and organisations shift to hybrid work models, new challenges and opportunities present themselves.

Technology 602

Technology Technology Innovation Competitive 602

CIO

MARCH 27, 2024

The most important part of our strategy is we work as a unified team with an enterprise mindset,” he says. The work can be on product, claims, service, or IT, but it’s run by one team — Erie’s Enterprise Transformation Office.” This program allows our IT team to have the right balance of technical and leadership skills.”

Innovation 498

Innovation Management Technology Technology 498

CIO

FEBRUARY 14, 2024

Our mission is to build the world’s leading digital airline, and digital in its broadest sense, not just technology, but the experiences we deliver for our customers, the new business models we can put in place, the way we govern the organization, the way we deliver change, and everything in between,” says CDO Nikhil Ravishankar. “An

Airline 567

Airline Travel Startups Hospitals 567

CIO

JANUARY 12, 2024

The shift from using offices to hybrid working has changed how we define “working” and also how we think about the customer experience and employee experience (CX and EX). At the same time, it’s important that smart offices and integrated meetings rooms keep colleagues working from home in mind.

Technology 670

Technology Technology Brainstorming Intelligence 670

CIO

MARCH 24, 2024

The shift from using offices to hybrid working has changed how we define “working” and also how we think about the customer experience and employee experience (CX and EX). At the same time, it’s important that smart offices and integrated meetings rooms keep colleagues working from home in mind.

Technology 508

Technology Technology Brainstorming Globalization 508

CIO

SEPTEMBER 22, 2023

We’re working proactively to mitigate the future risks related to quantum computing that could impact the security of the billions of digital transactions we process globally,” says George Maddaloni, chief technology officer of operations at Mastercard, explaining the impetus for the project.

Algorithm 861

Algorithm Security Security Commerce 861

CIO

OCTOBER 31, 2023

As the vice president of enterprise architecture and technology strategy at Discover Financial Services, I think about this question often as we work to design our tech stack. Compliance as a practice Ensuring customers can access their finances and financial information in a secure, reliable way builds trust with our customers.

Banking 898

Banking Finance Security Security 898

CIO

DECEMBER 21, 2023

“When Involta was founded in 2007, sustainability wasn’t a top-of-mind issue for the industry, but our founders understood its importance and continually made everyday improvements that promoted energy efficiency and reduced our carbon emissions,” says Kremer. Another is a new state-of-the-art approach to ventilation.

Technology 616

Technology Technology Globalization Security 616

CIO

SEPTEMBER 26, 2023

Companies are now recognizing the work ahead of them to get their data, people, and processes ready to capitalize on gen AI’s potential. So leaders will need to radically re-think how work gets done. How will we adapt models to our own data for consumption? What’s our overall enterprise readiness?

Business 837

Business Innovation Technology Technology 837

CIO

FEBRUARY 28, 2024

But if you want cloud to revolutionise your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your evolving goals. As a pioneer in a competitive market, we need to be nimble in order to maintain our early-mover advantage.

Banking 596

Banking Security Security Win 596

CIO

NOVEMBER 2, 2023

Historically, our jobs as infrastructure and security professionals have involved installing the “plumbing” that ensures organizations remain connected through traditional networking and security practices. Our networking and security methods have been successful. It’s only about where we place our time, money, and energy.

Security 885

Security Security Technology Technology 885

CIO

JANUARY 25, 2024

In this North America operations role, I was responsible for our consulting revenue, which was millions of dollars per year, because we were implementing the software for some big-name companies that had vast geographic footprints. Because when you have a one-to-many ratio, you get a far better P&L return and profitability.

Technology 660

Technology Technology Sales Learning 660

CIO

APRIL 16, 2024

We thought this would broaden our talent pool, increase diversity, and reduce biases in hiring,” Snyder says. The two sides do agree, though, that the snappy name can obscure the hard work and complex processes that enable skills-first hiring to succeed. All this prep work can overwhelm CIOs. “We

Education 724

Education Human Resources Research Management 724

CIO

JANUARY 11, 2024

Two of the top executive recruiters in the CIO retained search space, Shawn Banerji and Martha Heller, joined me for the first episode of 2024 to share their insights on a range of talent-related issues, including hiring trends, hybrid work questions, and the critical skills companies are looking for at the executive level.

IT 773

IT Due Diligence Travel Technology 773

CIO

OCTOBER 23, 2023

People say they want technology responsibly deployed, but it seems to never work out that way, in part because ethical technology starts with the design and development of technologies, not just their implementation. It’s all about leadership Stage one of our roadmap focuses on technology ethics leadership discernment and direction.

Technology 840

Technology Technology Education Research 840

CIO

OCTOBER 19, 2023

“Our people make the difference” — a common catchphrase of Walmart founder Sam Walton — still guides the company’s path forward as it ventures into the future with generative AI. How will our focus evolve after the first 60 days? The goal is to help our associates unlock their full potential. “The

Retail 841

Retail Innovation Knowledge Research 841

CIO

APRIL 24, 2024

Plus, we’re building a digital twin of Rome so the situation of our assets on the ground — namely the 600,000 waste bins — can be updated in real time based on alerts. Therefore, we can directly alert our colleagues on their smartphones for possible interventions. This commitment to the business is inescapable.

Innovation 592

Innovation Startups Business Intelligence Commerce 592