CIO

DECEMBER 29, 2023

“We’re using bot technology to automate back-office processing of invoices and order entry,” he says. Among the various strategies at our disposal, automation stands out as a pivotal solution,” she says. “One With investments in our employee user experience, we ultimately improve the experiences of our customers and partners.”

Security 836

Security Security Globalization Innovation 836

CIO

MARCH 29, 2024

Another genAI assistant developed by Rocket analyzes applicants’ employer names to ensure that employers that could be entered under various names are understood to be one and the same, vastly speeding up the decision-making process. The company now has several business processes fully automated with homegrown code and AI.

Knowledge 722

Knowledge Technology Technology Retail 722

CIO

FEBRUARY 20, 2024

Using a satellite networking system, data would be collected from Earth, then sent to space for processing and storage. Current technology primarily emphasizes the enhancement of information processing speed and capacity. Even our current communications infrastructure doesn’t always meet the needs of users. Learn more now.

Innovation 679

Innovation Advantage Advantage Technology 679

CIO

APRIL 24, 2024

Plus, we’re building a digital twin of Rome so the situation of our assets on the ground — namely the 600,000 waste bins — can be updated in real time based on alerts. Therefore, we can directly alert our colleagues on their smartphones for possible interventions.

Innovation 591

Innovation Startups Business Intelligence Commerce 591

CIO

MARCH 6, 2024

The technology speeds up the whole process,” he says. “An An email that would normally take an agent 12 minutes to answer now takes about a minute and a half, so you can see the value of having 10 spare minutes to do complex value-adding work within our business.” Take the example of gamers eating the company’s tortilla chips, Doritos.

Banking 791

Banking Technology Technology Knowledge 791

CIO

APRIL 25, 2024

The big thing we hear from many of our customers is, ‘I already have data in N number of XYZ data platforms. You can use it within Prompt Builder in our generative AI tools. It’s a much more seamless process for customers than having to purchase a third-party reverse ETL tool or manage some sort of pipeline back into Salesforce.”

Startups 536

Startups Market Segmentation Security Security 536

CIO

FEBRUARY 16, 2024

Tomago Aluminium is an industry giant in the Asia-Pacific region, and as IT superintendent, Dennis Moncrieff is responsible for leveraging the right technologies to make the process of producing aluminum more efficient. We were at the very start of our cloud adoption journey and didn’t understand what this meant.

Due Diligence 666

Due Diligence IT Security Security 666

CIO

OCTOBER 30, 2023

In the process, they can break down the silos that stifle digital transformation. Before we adopted value stream management and our sophisticated processes, we actually had no idea what work was being done in each of our organizations,” Lynda Van Vleet, Boeing’s portfolio management systems product manager.

Management 888

Management Business Intelligence Intelligence Intelligence 888

CIO

APRIL 24, 2024

Our goal since the Broadcom/VMware acquisition was completed last November has been to help our customers move fast in their digital transformation to position themselves for success. Early in this process, I concluded that the previous go-to-market model was too complex and costly for VMware and its customers.

Marketing 502

Marketing Marketing Innovation Capital 502

CIO

SEPTEMBER 20, 2023

Mark Booth: We have a growth strategy to improve our business, and to support that, we’re driving a transformation in technology and business processes. We’ve been replacing our old systems, some of which are more than 20 years old, and this has been going very well. The data can also help us enrich our commodity products.

Business 734

Business Algorithm Education Technology 734

CIO

NOVEMBER 16, 2023

Deepa Soni: We strongly believe that enterprise agility and speed-to-market are key competitive advantages, and they’re a key tenant of our objectives. As we think about our next step change in driving business outcomes and competitive advantage for The Hartford, it is really our AI-led transformation. Can you expand on that?

Advantage 734

Advantage Advantage Benchmarking Innovation 734

CIO

SEPTEMBER 22, 2023

We’re working proactively to mitigate the future risks related to quantum computing that could impact the security of the billions of digital transactions we process globally,” says George Maddaloni, chief technology officer of operations at Mastercard, explaining the impetus for the project. Miller agrees.

Algorithm 842

Algorithm Security Security Commerce 842

CIO

DECEMBER 19, 2023

Using this strategy, IT can prioritize their transformation roadmap without being stuck in the mire of reactive support processes,” which leads to support groups chasing and extinguishing fires, hampering essential business operations, Padua explains. Cziomer also believes that achieving service excellence is an iterative process.

IT 867

IT SWOT Innovation Research 867

CIO

JANUARY 2, 2024

To adapt to these changes, we are modifying our organizational structure. The goal is to redesign our organization into interdisciplinary teams. With AI being the talk of 2023, [there were questions on] how do we, as a company, handle its adoption, governance, and education about it to our employees,” he says. Claffey Jr.,

IT 903

IT Innovation Security Security 903

CIO

SEPTEMBER 26, 2023

Companies are now recognizing the work ahead of them to get their data, people, and processes ready to capitalize on gen AI’s potential. How will we adapt models to our own data for consumption? What’s our overall enterprise readiness? What about our carbon footprint? So, what can CIOs do now?

Business 831

Business Innovation Technology Technology 831

CIO

DECEMBER 12, 2023

Our business transformation is 100% underpinned by a digital transformation,” says Battle. We’re not short of generous opportunities afforded by our strategic suppliers and vendors,” says Battle, wryly. Our business is absolutely craving it,” he adds. There’s demand for it, too.

Intelligence 673

Intelligence Intelligence Finance Technology 673

CIO

SEPTEMBER 14, 2023

At Discover® Financial Services, our customers and their trust are key drivers of our technological decisions. A key aspect of our digital transformation was to lead with design. Embedding architects into product teams to understand customers Keeping the customer at the center of our work was the key to getting good results.

Banking 628

Banking Technology Technology Innovation 628

CIO

OCTOBER 20, 2023

Zulfi Jeevanjee, EVP and CIO, believes the best way to build and align next-generation business processes and modern IT platforms is to build anew, and so he is taking a cloud-first approach to digital transformation, dumping out all legacy infrastructure along the way. To fuel its transformation, the Northbrook, Ill.-based

Entertainment 842

Entertainment Loss Technology Technology 842

CIO

DECEMBER 8, 2023

“One of my bold bets is I want to eliminate our traditional service desk by 2025,” says Jason Ballard, IT executive and general manager for infrastructure and operations services at Toyota Motor North America. Toyota is an early mover when it comes to generative AI, with roots in its robotic process automation (RPA) efforts.

IT 752

IT Travel Finance Technology 752

CIO

MARCH 18, 2024

We need to be ready to respond to our CEO to solve problems with AI,” says Srini Gudipati, CIO of Covanta, a company that specializes in sustainable materials management, including large-scale recycling. We have been developing our own internal AI capability over the last few years using open-source models.

Intellectual Property 783

Intellectual Property Startups Banking Technology 783

CIO

DECEMBER 20, 2023

A key part of building experiences for our customers is doing it quickly and cost-effectively while delivering a great product.” Since friction within the software development process diminishes productivity, she says gaining insight into these roadblocks is imperative to avoid what’s holding teams back.

IT 724

IT Innovation Knowledge Gaming 724

CIO

APRIL 17, 2024

The provider of ERP and professional services automation software based on the Salesforce platform today announced it has added AI-powered features aimed at simplifying common processes for midrange service firms to its latest update. The estimation process is notoriously complex — and lengthy — in the professional services sector.

Briefing 652

Briefing IT Advantage Advantage 652

CIO

JANUARY 4, 2024

We can’t forget every CISO’s favorite: “ How much will this reduce our cybersecurity risk? ” Make sure you know which IT resources (servers, databases, applications, and dependent systems) are involved in critical processes. Look for opportunities to automate repetitive, time-consuming processes to avoid burnout.

Security 811

Security Security Education Management 811

CIO

NOVEMBER 29, 2023

In the future, we’ll connect all production and application servers to this and build our own data lake,” he says, adding that the next step will be to use AI there to learn from their own data. The goal is to optimize around 70% of the processes in the specialist departments at the 54 locations by 2028.

IT 604

IT Finance Security Security 604

CIO

FEBRUARY 8, 2024

Today we launched Smart Answers, a generative AI chatbot that answers your questions based on our editorial content. The goal is simple: To help you, our readers, find relevant, accurate, up-to-date information that you can trust. But we won’t sacrifice journalistic integrity in the process.

Win 613

Win Innovation Research Learning 613

CIO

SEPTEMBER 29, 2023

At SAP, we want to support everyone who regularly works with our cloud solutions, with Generative AI – currently, approximately 300 million people. Just this week, we announced Joule, our own GenAI copilot which will provide AI-powered insights and assistance throughout our cloud enterprise portfolio.

Finance 754

Finance Education Technology Technology 754

CIO

JANUARY 31, 2024

Everything from geothermal data centers to more efficient graphic processing units (GPUs) can help. Use more efficient processes and architectures Boris Gamazaychikov, senior manager of emissions reduction at SaaS provider Salesforce, recommends using specialized AI models to reduce the power needed to train them. “Is Our theory is no.

Gaming 737

Gaming Globalization Win Intelligence 737

CIO

FEBRUARY 22, 2024

They have AI-based services that either make processes automatic, more efficient, or provide the business with services that give competitive advantages,” he says. And combined with the help of our computer vision models, we’re able to detect when there’s vegetation between the rails and shoot herbicide up to seven cars behind.”

IT 591

IT Knowledge Innovation Advantage 591

CIO

JANUARY 19, 2024

As our data becomes more and more vulnerable online, its protection has become more and more of a priority. Changes to social expectations surrounding privacy have led to individuals wanting transparency and security from the entities that collect and process our data.

IT 687

IT Security Security Information 687

CIO

JANUARY 25, 2023

Our goal is to improve the entire travel process from when you plan a trip to when you plan the next trip,” says Birnbaum, who joined the airline in 2015 and became CIO last July. The situation is not only frustrating to our customers, but also to our employees,” Birnbaum says. “We Take baggage, for example.

Airline 780

Airline Travel Hospitals Technology 780

CIO

OCTOBER 4, 2023

Just 38% of that data will be processed in cloud or core locations, with the remainder headed to a variety of on-premises and nearby as-a-service edge venues. Further, having the ability to process data at the edge can generate net-new capabilities that may offer significant sustainability advantages. Interested in learning more?

Retail 715

Retail Market Intelligence Advantage Advantage 715

CIO

JANUARY 25, 2024

In the process, they are also rebranding as strategy realization offices (SROs). As organizations navigate the heightened complexities associated with tailored technology, SROs can play a vital role by providing education, coaching, and process guidance. To learn more, be sure to visit our VSM Summit On-Demand page.

Knowledge 705

Knowledge Education Technology Technology 705

CIO

JANUARY 9, 2024

That quote aptly describes what Dell Technologies and Intel are doing to help our enterprise customers quickly, effectively, and securely deploy generative AI and large language models (LLMs).Many We’re using our own databases, testing against our own needs, and building around specific problem sets.

Due Diligence 648

Due Diligence Knowledge Technology Technology 648

CIO

OCTOBER 24, 2023

Here are three ways that we saw this year’s NOC leverage automation to defend the event: Set up for success Before arriving in Las Vegas, our NOC team was armed with AI-powered tools including Palo Alto Networks’ Cloud Delivered Security Services (CDSS), Cortex XSOAR , Cortex XSIAM , and more.

Security 617

Security Security Research Intelligence 617

CIO

MARCH 13, 2023

In 2023, there is no doubt that artificial intelligence and automation will permeate every aspect of our lives. Artificial intelligence (AI) and automation are playing an increasingly expanded role in today’s world, with advancements in computing technology allowing for more advanced and specialized forms of processing.

Technology 889

Technology Technology Intelligence Intelligence 889

CIO

APRIL 17, 2024

They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed. And the celebrity boxer wasn’t even included in the process of generating the new AI content.” The new ads were created very quickly,” says Banks.

Biotech 699

Biotech Banking Retail Innovation 699