Illuminating the black box: why CIOs should consider publishing an annual IT report
CIO
NOVEMBER 15, 2023
The black box For decades IT has been a black box—an obscurity of inner workings mostly just accepted by the firm. By 2015, the technical executives of at least one conglomerate, Intel, had figured they could enrich the firm’s perception of IT by showcasing how essentially that function contributes to business value.
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