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UPS delivers customer wins with generative AI

CIO

MeRA’s introduction has been a game changer for UPS, transforming our approach to best-in-class customer service,” Subramanian says. “By Customer service is emerging as one of the top use cases for generative AI in today’s enterprise, says Daniel Saroff, group vice president of consulting and research at IDC.

Win 877
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Here’s How Data Analytics In Sports Is Changing The Game

Smart Data Collective

According to Bloomberg , the market for sports research and data analysis net worth is expected to be around $8.4 Helping You Win Data is used in sports to gain an advantage over the opposition. Oakland Athletics become famous in the 2002 season for a 20-game winning streak. Billion by 2026.

Sports 231
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5 rules that transform outsourcing outcomes

CIO

For organizations seeking a collaborative win-win approach to outsourcing, the Vested sourcing business model is worth consideration. It is the product of nearly 20 years of research at the University of Tennessee, beginning with a deep-dive funded by the United States Air Force on outcome-based outsourcing in 2003.

Win 617
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AI + FinOps: How to automate cloud cost optimization

CIO

Research shows companies that activate their FinOps model using AI are 53% more likely to achieve a cost savings of greater than 20% — compared to less than 10% without AI. Any company trying to manually govern multi-cloud estates will find that complexity quickly stymies them from winning the end game — data-driven cost optimization.

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What Squid Games Teaches Brands About Consumer & Market Research

Netbasequid

The hit series, Squid Games, teaches us some key lessons about what to focus on this season – and how to use consumer and market research to stay top of mind with a fickle consumer base. And this is huge, as one can’t know how to play the games (and win) if you don’t understand the games themselves.

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MLSE looks to revolutionize sports experience with digital R&D lab

CIO

From how players train, to how teams make strategic decisions during games, to how venues operate and fans engage, sports organizations are turning to software engineers and data scientists to help transform the sport experience. Digital solutions and data analytics are changing the world of sports entertainment at a rapid clip.

Sports 603
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Many CIOs are better equipped to combat rising IT costs. Are you?

CIO

Forty-one percent of the CIOs in the survey said they’ve changed their cycle for revisiting IT budgets to at least every month, says Tony Olvet, IDC’s VP of worldwide C-suite and digital business research. Increasing the frequency of salary reviews isn’t in Wiedenbeck’s game plan, but he’s trying a new approach to reign in tech salaries.

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