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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO

Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. In June, the company released its generative AI assistant for commerce, dubbed Commerce GPT.

Commerce 512
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Supercharging retail with AI: Blending commerce and lifestyle

CIO

In 2024, these pressures will drive businesses increasingly to ask: How can I increase sales without raising overhead? Retailers that embrace AI will be the first to achieve higher sales and better brand connections, now and in the future. How can I create year-round stability for sourcing, inventory, restocking, and order management?

Retail 667
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3 Ways Your Enterprise Commerce Platform Can Make You More Money

CIO

Too many enterprise businesses have been held back by their commerce technology. Increasing tech debt, disparate sales channels, costly innovation to improve customer experiences, and worst of all: a high total cost of ownership (TCO). It’s time to put an end to that era. Click here to calculate your TCO.

Commerce 405
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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Commerce 695
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Unified commerce elevates customer experience for Hippo Stores

CIO

“As we built it on top of our online commerce application, we reduced a lot of engineering build time. The commerce application has a headless architecture, which decouples the frontend presentation layer from the backend infrastructure (such as security, pricing, etc). The company can also develop new features quickly.

Commerce 481
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Unattended Commerce in the Age of Digital Payments

CIO

However, new digital technology is expanding how customers pay through these types of unattended commerce. And businesses are meeting these customer demands by continuing to design creative ways to provide cashless unattended commerce to customers. The entire landscape of unattended commerce is changing.

Commerce 447
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How online retailers can harness live shopping on social media with modern commerce — and boost massive growth

CIO

While retailers see the opportunity to pounce on this new trend, the hurdles they face are immense: Connecting social commerce touchpoints like TikTok and Instagram, as well as built-in chat, video and voice functions, to commerce experiences is a must for seamless omnichannel experiences.

Commerce 468