CIO

MARCH 13, 2024

Gen AI and customer service Customer service is one of the top use cases for gen AI, and as vendors continue to add tools to their platforms, it gets increasingly easy for enterprises to implement them. Researchers from Stanford and MIT collaborated on a study, released last April, based on data from over 5,000 customer support agents.

IT 795

IT Knowledge Research Globalization 795

CIO

JANUARY 18, 2024

It’s the proverbial case of fighting fire with fire. Nearly half (46%) of finance leaders in the Workday study say they are excited to use AI and ML in their function, followed by 45% of IT leaders and 39% of HR executives. Business leaders will have to augment their own decision-making with AI to match and best the speed of change.

Finance 782

Finance Innovation Learning Technology 782

CIO

NOVEMBER 20, 2023

The case for building Enthusiasm for AI is now universal among IT leaders. Foundry’s 2023 AI Priorities study found interest in a broad range of gen AI use cases, including chatbots and virtual assistants (56%), content generation (55%), industry-specific applications (48%), data augmentation (46%), and personalized recommendations (39%).

Pharmaceutical 654

Pharmaceutical Advantage Advantage Innovation 654

SCIP

AUGUST 23, 2021

This case study shows how Equifax leveraged a thought leadership webinar program to inform & challen. This case study, delivered by Equifax's Pavan Funk outlines: How Equifax developed its Insight Exchange program to both inform and challenge the organization to respond to changing market dynamics. KEY TOPICS.

SCIP 52

SCIP Competitive Intelligence Finance Banking 52

CIO

NOVEMBER 7, 2023

Studies indicate the potential for significant productivity gains: workers saw some writing projects speed up by 40% in a study released by Science and developers were able to complete certain tasks up to 30% faster according to McKinsey research. Generative AI adoption is growing in the workplace—and for good reason.

IT 804

IT Knowledge Education Innovation 804

CIO

MARCH 16, 2023

While private 5G is a powerful tool, use cases make it exciting If you switch to private 5G, it helps to avoid Wi-Fi access-point proliferation as well as blind spots in monitoring, as asset-based sensors can collect and transmit huge volumes of data quickly, and we can achieve indoor-positioning accuracy of less than one meter.

Hospitals 653

Hospitals Profiling Security Security 653

Moz

SEPTEMBER 16, 2021

Let's take an in-depth look at Moz.com title tags that were re-written by Google, including three case studies where we managed to fix bad rewrites.

Management 72

Management 72

CIO

MARCH 24, 2024

Read a case study about NTT DATA’s intelligent workplace in Singapore Read a case study about hybrid work in NTT DATA’s Munich office Gearing up to use generative AI Employees want tools to help them perform better, and organizations recognize the potential of AI to enhance CX and EX.

Technology 598

Technology Technology Brainstorming Globalization 598

Dataversity

AUGUST 13, 2021

The post Case Study: Pally Biscuits Uses Modern Data Estate to Enhance Decision-Making appeared first on DATAVERSITY. From its factory in the Netherlands, the biscuits find their way to more than 40 countries worldwide. Pally Biscuits has seen massive growth since 2012 and to facilitate this […].

Learning 98

Learning IT Education Information 98

CIO

MAY 16, 2023

To gain perspective, Iron Mountain sponsored research by Quadrant Strategies, which used digital listening technologies to study public online conversation trends among enterprise decision-makers. Regulation: Lawmakers worldwide are considering privacy legislation and other rules that could limit the scope of data collection and AI use cases.

Innovation 649

Innovation Commerce Education Gaming 649

CIO

JULY 11, 2023

Making a business case Consultants love this one. It’s where the CIO engages them to build the business case for a pet project or priority — not to determine whether there’s even a business case to be made. It’s accomplished by providing a combination of methodologies, case studies, and references. The references?

IT 501

IT Win Management Business 501

CIO

FEBRUARY 16, 2024

According to an EXL Enterprise AI study , 74% of C-level leaders say data silos have been a barrier to enterprise-wide AI implementation. Making the business case CIOs will also need to partner internally across their own organizations to align their technology efforts with core business goals. This is a challenge for many CIOs.

Innovation 863

Innovation Security Security Finance 863

CIO

NOVEMBER 20, 2023

AVA racked up nearly as many customer complaints as case resolutions, forcing AirAsia CEO Tony Fernandes to admit earlier this year that AVA was Southeast Asia’s “most hated AI chatbot.” Here are four use cases where customer service experts say generative AI can improve experiences for agents and customers.

Knowledge 805

Knowledge Retail Gaming Innovation 805

CIO

NOVEMBER 20, 2023

Using that speed and intelligence together with various data sets and use cases, TGen translates lab discoveries into better patient treatments at an unprecedented pace. Enabling data and AI to save lives The use cases for AI and generative AI in life sciences are life changing. View the TGen customer case study.

Research 823

Research Profiling Data Analysis Intelligence 823

CIO

NOVEMBER 8, 2023

A recent study shows that 98% of IT leaders 1 have adopted a public cloud infrastructure. As per a recent study, around 39% of organizations have encountered cloud-based data breaches. As per a recent study, approximately 35% of organizations need help to optimize their increased costs in cloud management and security.

Security 844

Security Security Loss Learning 844

CIO

OCTOBER 5, 2023

As chief digital and technology officer at CBRE, Davé recognized early that the commercial real estate industry was ripe for AI and machine learning enhancements, and he and his team have tested countless use cases across the enterprise ever since. In the case of AI, many of these are productivity enhancers.

Matrix 805

Matrix Win Innovation Globalization 805

CIO

AUGUST 18, 2022

In the rare cases where there is a governing body — ITIL is an example — best practices aren’t what they offer. An industry consultant tells you so, buttressing their argument by laying out three case studies in which appendix removal successfully eliminated the abdominal distress. It’s best practice! Best is contextual.

IT 831

IT Innovation Learning Management 831

CIO

MARCH 7, 2024

The study estimated that social sustainability unlocked nearly $675 billion in GDP across eight regions (U.S., Learn more about the business case for social responsibility. Innovation

Business 652

Business Value Chain Loss Banking 652

CIO

JANUARY 9, 2024

Which business cases actually need AI? We’re all talking about AI, and there are a lot of expectations and hype around it, but at the same time there’s really this lack of rigor around the use cases that can develop in these hype cycles. The launch also pushed AI into the spotlight and to the top of many corporate agendas.

IT 878

IT Intellectual Property Education Intelligence 878

CIO

OCTOBER 19, 2023

The analogy is potent: It encapsulates the company’s ethos on generative AI and reinforces the bias for innovation that enabled Walmart, years ago, to redefine supply chain management and establish its Everyday Low Prices strategy, which has been chronicled in case studies at elite business schools across the globe.

Retail 854

Retail Innovation Knowledge Research 854

CIO

OCTOBER 16, 2023

Some studies bear that out. Surveys and studies are inconsistent on the rate of IT project failures, but researchers confirm that the percentage of IT projects falling short continues to be higher than hoped. In such cases, there’s a need to realign. “It IT Leadership, IT Strategy, Project Management Tools

IT 849

IT Management Technology Technology 849

CIO

JULY 5, 2023

1 technologies being researched and piloted by IT leaders, according to the 2023 CIO Tech Priorities study. Generative AI is raising the interest level even further as organizations begin testing different use cases for deep-learning models. A Forrester Consulting study found that managing Chrome from the cloud led to a $3.7

Security 616

Security Security Gaming Innovation 616

CIO

APRIL 11, 2024

There has been an over-emphasis on ‘credentialing’ that has made higher education too expensive and in some cases irrelevant to the needs of the digital workforce. The skills of tomorrow require agility and on-demand delivery that cannot easily fit into the traditional educational journey.

Education 649

Education Technology Technology Innovation 649

CIO

FEBRUARY 21, 2024

Broadly speaking, it’s needed by researchers, in fields from medical studies to social sciences, and is a vital tool to keep universities running efficiently, assist professors with courses, predict academic failure in time to make changes, and give students the help they need with administration.

Education 844

Education Sports Entertainment Innovation 844

CIO

MARCH 26, 2024

Click here to read the full case study. IT departments are better able to improve lifecycle management as well as incident and disaster recovery while helping security teams minimize risk and increase team productivity—without interruption to employees. To find out more about HP’s Workforce Security Solutions click here.

Security 325

Security Security Management IT 325

Fuld

NOVEMBER 2, 2021

The post Content marketing Case Study – Creating a competitive intelligence battlecard appeared first on Fuld + Co.

Battlecard 52

Battlecard Competitive Intelligence Competitive Intelligence 52

CIO

OCTOBER 9, 2022

By applying design thinking methodology to the core metaverse capabilities (that is, thoroughly assessing their desirability, feasibility, and viability in relation to your business), you will quickly be able to identify potential use cases for both the short and long term.

Retail 889

Retail Innovation Advantage Advantage 889

CIO

JANUARY 22, 2024

We guided the roadmap to prioritize the best use cases for using generative AI to more quickly achieve full deployment. For more information about EXL’s work to optimize healthcare call centers, read our case study. Here’s an example. Learn more about how EXL can put generative AI to work for your business here.

Benchmarking 654

Benchmarking Banking Technology Technology 654

CIO

JULY 10, 2023

The most powerful applications of AI help organizations do more with less without compromising – rather in many cases enhancing – their customer experience, from AI-powered bots that accelerate problem resolution to AI digital co-workers that supercharge agent performance. The AI bot collects Mark’s details and answers a few of his questions.

Banking 470

Banking Gaming Knowledge Advantage 470

CIO

OCTOBER 4, 2022

Moving from the bottom quartile to the top quartile of data architecture coherence leads to more intensive machine learning capabilities across the corporation, and about14% more applications and use cases being developed and turned into products. The study results don’t surprise us.

Learning 729

Learning Predictive Analytics Research Competitive 729

CIO

OCTOBER 18, 2023

“We’re seeing lots and lots of pilots,” says Gartner AI analyst Arun Chandrasekaran, who notes content creation, document summarization, sentiment analysis, and enterprise search chief among the initial use cases. A recent survey of nearly 1,000 IT decision-makers conducted by Foundry underscores this.

Technology 882

Technology Technology Intelligence Intelligence 882

Dataversity

FEBRUARY 17, 2021

The post Solving the Right Problem: A Case Study in Risk Management appeared first on DATAVERSITY. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.” – Russell L. Ackoff [1] Managing risk starts with identifying and solving the right […].

Management 52

Management Learning Education Information 52

CIO

OCTOBER 4, 2023

Reasons for this limitation include data sovereignty and residency requirements, the need to support ultra-low latency workloads, and concerns about losing control over mission-critical use cases, such as production assembly lines or retail point-of-sale systems. Interested in learning more?

Retail 768

Retail Market Intelligence Advantage Advantage 768

Weidert Group

SEPTEMBER 23, 2021

In May 2021, we took a look at Google’s inclusion of Page Experience as a new factor in its website ranking algorithm and three specific, measurable user experience ranking signals within Page Experience, called Core Web Vitals.

Algorithm 104

Algorithm IT Marketing Marketing 104

CIO

MARCH 17, 2023

The Thinkers360 2023 B2B Thought Leadership Outlook study , conducted in association with the British Computer Society (BCS), found that over 86% of thought leadership creators rate their content as adding over 25% to the brand premium they command in the marketplace, and over 48% stated it added over 75%. There’s a financial component, too.

Profiling 733

Profiling Win Innovation Technology 733

Crayon

AUGUST 27, 2021

Whether you're writing an email, revising your website copy, or creating a customer case study, ask yourself: "In the eyes of a prospect, is this unique, memorable, and compelling, or is this just more noise?". This is true no matter what promotional channel you're using.

Learning 617

Learning Marketing Marketing IT 617

CIO

NOVEMBER 23, 2022

There could be cases of IP infringement or pending claims against a startup, which can come upon an enterprise also as it uses the same IP. There have been instances of startup founders and employees facing legal cases and regulatory actions. In our case, there was a delay of more than two months,” says Bedi.

Startups 795

Startups Due Diligence Innovation Banking 795