Remove business-data-into-leads-and-sales
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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

As part of the deal, Cognizant has acquired 25,000 Microsoft 365 Copilot seats, and 500 each of Sales Copilot and Services Copilot, for use by its associates across the globe. The multinational IT services giant aims to leverage the tools internally to streamline workflows, improve efficiency, and enhance customer experiences.

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8 ways IT can help supercharge your sales team

CIO

Without revenue from sales of products or services, a business becomes little more than a hobby or a charitable organization. Building sales requires a well-equipped sales team, and in today’s digital world, that means IT must become a strong support partner. Data should be both insightful and actionable.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

Like other CIOs, Katrina Redmond has been inundated with opportunities to deploy AI that promise to speed business and operations processes, and optimize workflows. To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank.

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5 key metrics for IT success

CIO

There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. “To Avila says it’s also important to understand that that the rate-of-change metric doesn’t only live within the IT department — it also informs business leaders.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

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From AI to Empathic Leadership: Your Journey at FutureIT Toronto 2024 Begins Here

CIO

Take a journey through the realms of cloud technology, artificial intelligence, cybersecurity, and tech leadership and join in for a day filled with insightful discussions, meaningful connections, and unforgettable insights that will help shape the future of your business. On April 23, 2024, CIO + IDC host FutureIT Toronto.

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Generative AI: 5 enterprise predictions for AI and security — for 2023, 2024, and beyond

CIO

Our recent data analysis of AI/ML trends and usage confirms this: enterprises across industries have substantially increased their use of generative AI, across many kinds of AI tools. What can enterprises learn from these trends, and what future enterprise developments can we expect around generative AI?

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