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Banking on customer experience and security via technology-based innovation

CIO

Since then, automation has filled the gap in improving customer experience and security. Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Security and privacy.

Banking 615
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Continuous learning gives U.S. Bank a technology talent edge

CIO

Many companies today are rapidly adopting new technologies and tools to improve overall efficiencies, improve customer and client experiences, and support key initiatives that are related to business transformation. As our global technologies transform, so must our teams. The technology transformation at U.S.

Banking 522
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CSO30 Awards: Introducing the top 30 security leaders in the UAE

CIO

Ali Alkaf Alhashmi VP, Cyber Security & Technology, Mubadala Investments 4. Anoop Paudval Head of Information Security and Governance Gulf News, Al Nisr Publishing 5. Ayoub Fathi, Vice President of Information Security, CISO noon 7. Dileep Sreedharan, Senior Director of Cyber Security, DAMAC Group 8.

Security 478
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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 791
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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 689
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Making Banking a More Effortless Experience

CIO

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Banking 642
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It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Piles upon piles of paper crowded the branch manager’s desk and cluttered the nearby credenza. A large financial institution acquired a smaller bank.

Banking 473