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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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To gain advantage, IT leaders should turn competitors into collaborators

CIO

In financial services, retail banks moved more services online, but also expanded their scope, becoming financial advisors to their clients, and helping them with financial wellness. Plus, there’s the question of how to quickly build up the institutional tech knowledge needed to keep innovating.

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How to incubate a winning innovation program

CIO

Retail, entertainment, music, and banking have largely moved online. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.

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Physical experience, digital convenience: The future of retail

CIO

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

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SAP, IBM Consulting partner to offer genAI-based services

CIO

Targeting new industry use cases Additionally, both companies said the partnership would help them foster innovation for several industry sectors, with an initial focus on industrial manufacturing, consumer packaged goods (CPG), retail, defense, automotive, and utilities industries. “As

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Henkel embraces gen AI as enabler and strategic disruptor

CIO

To achieve its vision, Henkel laid down a five-year strategic roadmap that involved reshuffling the IT organization, creating a new digital unit, consolidating CIO and CDO venture activities under one roof, and building global innovation centers in hubs like Berlin, Shanghai, Bangalore, and the US.