CIO

MARCH 26, 2024

We’ve all heard the saying about the journey of a thousand miles starting with a single step. For enterprise leaders, what’s key is making that first step, and every step thereafter, the best one possible. When you’re guiding a large enterprise on a complex, long-term digital transformation journey, it can be very difficult to know which near-term steps will get you most rapidly to your desired destination.

Management 771

Management Advantage Advantage Innovation 771

CIO

MARCH 18, 2024

At a time when emerging technologies are grabbing headlines, it’s easy to overlook the importance of mainframe systems. Doing so, however, would be a mistake. Some of a business’ most sensitive data is stored, tightly locked away, on mainframe systems. There’s a reason that—according to a Rocket Software survey , over half (51%) of IT leaders rely on mainframe systems to handle all, or nearly all, core business applications.

Security 582

Security Security Loss Technology 582

CIO

MARCH 18, 2024

We’re at a critical time for digital transformation. Every business in some form or another is looking to adopt and integrate emerging technologies—whether that’s artificial intelligence, hybrid cloud architectures, or advanced data analytics—to help achieve a competitive edge and reach key operational goals. But while there’s plenty of excitement and change underway, security risks and vulnerabilities have continued to follow right alongside that innovation.

Banking 598

Banking Security Security Technology 598

CIO

MARCH 18, 2024

The transformative power of technologies like artificial intelligence (AI) and machine learning is undeniable. But, without careful stewardship, they could have detrimental consequences. That’s why ethics must take center stage – even as these technologies continue to advance – in order to safeguard the future of people, prosperity and our planet. Consider the many innovations that improve our daily lives: videoconferencing, remote collaboration tools, real-time information, artificial intellige

Innovation 325

Innovation Globalization Technology Technology 325

CIO

MARCH 18, 2024

Technology has a critical role to play in any organization’s social sustainability strategy. And according to a survey from NTT, a majority of senior executives recognize this and are actively working to harness digital technology and innovation to support their social sustainability initiatives. In North America, 59 percent of C-suite executives surveyed said digital innovation is essential for achieving their social sustainability goals.

Gaming 667

Gaming Innovation Banking Security 667

CIO

MARCH 18, 2024

At the heart of every business decision, regardless of industry or sector, is data. It’s what business leaders rely on to show them where gaps in knowledge and opportunities for growth exist within their own organizations. As more businesses look to carve out an advantage in an increasingly competitive market, many are turning toward cloud computing—particularly hybrid cloud approaches that blend the power of the mainframe with the innovation of the cloud—to make the most of their data.

Knowledge 553

Knowledge Advantage Advantage Innovation 553

CIO

MARCH 18, 2024

Too many enterprise businesses have been held back by their commerce technology. Increasing tech debt, disparate sales channels, costly innovation to improve customer experiences, and worst of all: a high total cost of ownership (TCO). It’s time to put an end to that era. Modern enterprises require a cost-effective, high-converting platform to outpace competitors.

Commerce 440

Commerce Loss Innovation Globalization 440

CIO

MARCH 18, 2024

The transformative power of technologies like artificial intelligence (AI) and machine learning is undeniable. But, without careful stewardship, they could have detrimental consequences. That’s why ethics must take center stage – even as these technologies continue to advance – in order to safeguard the future of people, prosperity and our planet. Consider the many innovations that improve our daily lives: videoconferencing, remote collaboration tools, real-time information, artificial intellige

Innovation 325

Innovation Globalization Technology Technology 325

CIO

MARCH 18, 2024

Developers of risky generative AI models are now free to release them without government approval, but are being encouraged to self-regulate by adding labels to the output of their models warning of their potential unreliability. In a reversal of its previous stance , The Ministry of Electronics and Information Technology (MeitY) issued a fresh advisory on March 15, abandoning a requirement mandating government approval for AI models under development.

Innovation 443

Innovation Algorithm Technology Technology 443

CIO

MARCH 18, 2024

Exposure to new technologies such as trackers, robots, and AI software in the workplace work is linked with lower quality of life for workers, a UK study has found. The Institute for the Future of Work surveyed over 6,000 people and examined how four types of technologies that are becoming more common in the workplace affected their well-being. The researchers discovered that workers who used three of these technologies — AI and machine learning software, wearable trackers for surveillance, and

Technology 527

Technology Technology Human Resources Loss 527

CIO

MARCH 18, 2024

For successful AI deployments, IT leaders not only need the latest GPU/CPU silicon, they also need artificial intelligence (AI) servers that establish a foundation. That means hardware designed from the ground up for maximum performance, data center integration, AI development support, optimal cooling, and easy vertical and horizontal scaling. ASUS’ collaboration with AI chip leader NVIDIA makes this all possible.

Benchmarking 654

Benchmarking Profiling Intelligence Intelligence 654

CIO

MARCH 18, 2024

Many IT leaders are responding to C-suite pressure for artificial intelligence (AI) capabilities by increasing the organization’s AI investment in 2024. They’re finding that AI success is a complex task, and they need all they help they can get. Choosing the right AI systems vendor – one with the right capabilities – won’t solve all these issues. But it can simplify achieving your AI goals.

Algorithm 774

Algorithm Intelligence Intelligence Globalization 774

CIO

MARCH 4, 2024

Globally, 2023 was a challenging year for organisations looking to stay one step ahead of cyber criminals. And Europe was no different. The Royal Mail (UK), software provider Nebu (The Netherlands), eyewear company Luxottica (Italy), and government software provider Xplain (Switzerland) were among a string of organisations to fall victim to cyber attacks.

Airline 710

Airline Security Security Loss 710

CIO

MARCH 4, 2024

As Women’s Day approaches, Sirin Aktas, CIO and Executive Committee Member at Edenred Turkey talks to CIO Middle East shining a light on the critical role of women in technology. Q. First of all, how are you? A. I am doing great. Q. Sirin, for those who don’t know you, let us know more about you, why did you decide to work in technology? A. I was one of those kids interested in science and math at school.

Banking 354

Banking Knowledge Technology Technology 354

CIO

MARCH 4, 2024

In 2022, women represented 49% of the total employed adults in the US, but a mere 26% of roles in computing and technology, according to a State of the Tech report released last year by the Computing Technology Industry Association (CompTIA), with significantly less representation by Black and Hispanic women. Despite efforts to address this gender gap, the ratio of women in technology positions has declined over the past 35 years, and roughly half of women drop out of IT by age 35.

Education 719

Education Human Resources Technology Technology 719

CIO

MARCH 4, 2024

It’s one of those sayings that sticks around: People quit managers, not jobs. But, for all its staying power, is it actually accurate? When it comes to why your best IT managers quit, the answer is yes, no, and maybe. Yes, top managers — like all high performers — are less likely to tolerate working for a bad boss; because they typically are more driven (which is why they’re valuable employees), they’re more willing to seek a better gig.

Management 848

Management IT Startups Travel 848

CIO

MARCH 1, 2024

Nowadays, most any business function — customer contact centers, data analysis, software development, finance, payroll, and more — can be outsourced. Cost-cutting remains a major driver, but companies also like the potential to build more resilient and agile organizations. There are plenty of benefits, ranging from the ability to tap specialized talent, to minimizing fixed expenses, to responding more quickly to shifts in the market.

Security 505

Security Security IT Finance 505

CIO

FEBRUARY 28, 2024

Question: Is higher education worth it? Only 59% of students who say they’re likely to re-enroll at their four-year university seem to think so, according to a study recently conducted by RNL , and that number is only slightly higher for community college students. The rest report being dissatisfied with their overall experience at the institution they attend.

Technology 645

Technology Technology Annotation Education 645

CIO

FEBRUARY 28, 2024

French IT services company Atos has put an end to its attempts to sell its ailing legacy managed infrastructure services business after failing to reach an agreement with a prospective buyer, and will now have to glue the two halves of its business back together. Exclusive talks with EP Equity Investment over the sale of the Tech Foundations business ended after the two parties failed to agree on deal terms and pricing.

Business 668

Business IT Security Security 668

CIO

FEBRUARY 28, 2024

A holistic digital transformation of its services, comprised of many technological initiatives, earned Barcelona City Council a place as a finalist for Public Entity of the Year at the CIO 100 Awards Spain 2023 in December. And as its CIO, Nacho Santillana Montiel was the central figure of this distinction due to a series of innovative projects including integrating various emerging technologies into daily life at the City Council and for Catalan citizens.

Algorithm 560

Algorithm Innovation Analysis Capital 560

CIO

FEBRUARY 28, 2024

The rate of companies that have either already deployed generative AI or are actively exploring it is accelerating to the point where, combined, there are very few holdouts. The use of gen AI in the enterprise was nearly nothing in November 2022, where the only tools commonly available were AI image or early text generators. But by May 2023, according to an IDC survey, 65% of companies were using gen AI, and in September, that number rose to 71%, with another 22% planning to implement it in the

IT 702

IT Security Security Technology 702

CIO

FEBRUARY 23, 2024

Q. From a cybersecurity perspective, how has been 2023? Very eventful year as far as cybersecurity is concerned. The year has been marked by a general increase in state-sponsored attacks due to geopolitical conflicts. The rise of AI has also been increasing and has greatly affected the way cybersecurity could be enhanced at the same time allowing cyber criminals well-versed with AI to launch more sophisticated attacks against their victims and making themselves harder to detect and/or defend aga

Intellectual Property 586

Intellectual Property Banking Human Resources Security 586

CIO

FEBRUARY 16, 2024

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. For generative AI to be truly effective it must have access to the right data, but banks are almost unique in their complexity when it comes to how their data is siloed on legacy systems.

Banking 669

Banking Copywrite Innovation Security 669

CIO

FEBRUARY 16, 2024

The implications of generative AI on business and society are widely documented, but the banking sector faces a set of unique opportunities and challenges when it comes to adoption. Avanade’s latest research found that bankers view automation and efficiency as the biggest benefits of generative AI – with AI having the potential to fundamentally change customer onboarding and fraud detection, as well as automate regulation and compliance requests.

Banking 696

Banking Innovation Research Information 696

CIO

FEBRUARY 13, 2024

When Shayne Tong took up the role of chief digital officer at New Zealand supermarket co-operative Foodstuffs South Island in 2022, it was clear there was opportunity to modernise and reset how the team worked. The organisation had conducted an independent IT capability review in the months prior, which found that the digital services team was technically strong, but that the structure of the teams and ways of working meant engagement and retention rates were lower than other parts of the co-ope

Retail 325

Retail Learning Innovation Management 325

CIO

FEBRUARY 9, 2024

The rapid adoption and democratization of generative AI has been compared to that of the lightbulb, which did the same for electricity nearly 150 years ago. Much as its invention in 1879, which came decades after the invention of electricity (1831), brought practical use cases to the masses and businesses, generative AI is doing the same for AI. When technology moves from the lab into everyday life, mainstream adoption typically rides on increasingly powerful and proven initial use cases.

IT 838

IT Education Technology Technology 838

CIO

FEBRUARY 9, 2024

From the initial kickoff at Allegiant Stadium in Las Vegas for Super Bowl LVIII on Sunday, an artificial intelligence platform will be tracking every move on the field to help keep players safer. Like many other professional sports leagues, the NFL has been at the leading edge of data-driven transformation for years. For example, in 2015 the league dramatically increased its data collection efforts by equipping all players with RFID sensors that pinpoint every player’s field position, speed, dis

Sports 808

Sports Gaming Entertainment Travel 808

CIO

FEBRUARY 6, 2024

CIO’s Executive Roundtables offer CIOs and other senior IT professionals a chance to get together and discuss important issues of the day, such as how to optimize the value of new digital solutions. I’ve been leading these roundtables for nearly two decades, and it is clear that the present state is very different from the past. The current state is highly dynamic and exciting, but the rate of change has the potential to overwhelm IT leadership, who need to consider adopting numerous new busines

Human Resources 325

Human Resources Knowledge Technology Technology 325

CIO

JANUARY 18, 2024

New research 1 underscores the common challenges many enterprises face in advancing their Value Stream Management (VSM) maturity levels for digital transformation, emphasizing the crucial need for effective guidance. Recognizing this need, we have created a cutting-edge VSM maturity model. Drawing upon our extensive experience facilitating successful VSM initiatives within large-scale enterprises, this model serves as a compass, offering insights into their current VSM maturity and providing pra

Management 628

Management Briefing Analysis Globalization 628

CIO

JANUARY 18, 2024

Today’s dynamic organizations – among them manufacturers, logistics warehouses, and transportation hubs like airports, seaports and rail yards – increasingly rely on an ever-growing network of connected devices, systems and people to operate successfully. From employee safety systems to robotics, security cameras and autonomous vehicles, connected devices and applications have become critical to business.

Business 691

Business Innovation Security Security 691

CIO

JANUARY 18, 2024

No one questions the tremendous impact generative artificial intelligence (gen AI) platforms and tools will have on the future of work. The impending disruption is obvious even before the effects materialize. The question IT and business leaders must ask is, How do we leverage this sea change rather than drown in it? Half of CEOs say their organization is at least somewhat unprepared for AI and machine learning (ML) adoption, according to Workday’s C-Suite Global AI Indicator Report.

Finance 726

Finance Innovation Learning Technology 726

CIO

JANUARY 9, 2024

Achieving and sustaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a daunting challenge for hotels because they handle many complex payment business cases. For example, consider the numerous new booking options and services to improve the customer’s experience during the reservation process and their stay. Also, debit and credit card payments represent 80% of the industry’s customer payment methods, and it can be difficult to master and protect the stream of p

Hospitals 589

Hospitals Security Security Matrix 589

CIO

JANUARY 3, 2024

Customer communication is a vital aspect of any business, especially when it comes to the contact center. The contact center is where customers interact with companies through various channels, such as phone, email, chat, or social media. The quality and efficiency of customer communication can affect customer satisfaction, retention, and loyalty. That is why artificial intelligence (AI) is playing a key role in enhancing and personalizing customer communication in the contact center.

Profiling 667

Profiling Analysis Intelligence Intelligence 667

CIO

JANUARY 3, 2024

Digital Twins are making solid headway in the civil infrastructure arena with notable examples such as the twin of the entire Republic of Singapore, and the city of Dubai. As mentioned in an earlier article , Keith Bentley of software developer Bentley Systems describes digital twins as the biggest opportunity for IT value contribution to the physical infrastructure industry since the personal computer, and they’re used in a wide variety of industries , lending enterprises insights into mainten

Restaurants 764

Restaurants Competitive Technology Technology 764

CIO

JANUARY 3, 2024

In mid-November, OpenAI’s board fired the CEO of the company, Sam Altman, the guy who put ChatGPT on the map and ushered in a new era of corporate AI deployments. Within the next three days, nearly all of the company’s employees said they’d walk out the door, and the fate of OpenAI looked extremely uncertain. Entire businesses have been built on top of OpenAI and its APIs.

Alliance 745

Alliance Due Diligence Pharmaceutical Technology 745

CIO

DECEMBER 29, 2023

With the merging of operational efficiency and embracing new technologies, today’s CIOs are under increasing pressure to do more with less and become both technologists and business leaders, says Sunny Azadeh, CIO at digital services company GlobalLogic. “In a world underpinned by change, it remains constant that digital transformation must be a core organizational competency,” she says.

Security 836

Security Security Globalization Innovation 836

CIO

DECEMBER 27, 2023

Making an international move can be dauting — but moving for a new job can take some of the pressure off. Using your skills and expertise to land a job in another country can offer a unique opportunity to experience different cultures and travel, while maintaining your resume. And with tech talent in high demand around the world, enterprises are increasing efforts to recruit international tech talent and open tech hubs in foreign countries.

Startups 824

Startups Biotech Capital Innovation 824