CIO

NOVEMBER 27, 2023

Gen AI will become a fundamental part of how enterprises manage and deliver IT services and how business users get their work done. Answering 100 million+ generative AI questions a day can burn 1 Gigawatt-hour of electricity, which is roughly the daily energy use of 33,000 US households. Not at all.

Matrix 829

Matrix Advantage Advantage Loss 829

CIO

MARCH 6, 2024

Einstein 1 Studio, in contrast, comes with a new feature and another rebranded feature while carrying forward the existing capability of exposing enterprise data to LLMs. Microsoft recently announced its Copilot for Finance in public preview, and Service and Sales Copilots are already generally available.

IT 760

IT Finance Advantage Advantage 760

CIO

NOVEMBER 8, 2023

A recent study shows that 98% of IT leaders 1 have adopted a public cloud infrastructure. 1 The rapid migration to the public cloud comes with numerous benefits, such as scalability, cost-efficiency, and enhanced collaboration. Zscaler Figure 1.

Security 847

Security Security Loss Learning 847

CIO

MARCH 26, 2024

HP Managed Print Cloud Services helps you implement a comprehensive transition to the cloud. Managed Print Cloud Services provides global, managed services for secure, always-on printing that encompasses your firmware, solutions, and servers. To find out more about HP’s Managed Print Cloud Services click here.

Business 616

Business Gaming Security Security 616

CIO

APRIL 25, 2024

Kevin Garcia, vice president of cloud solutions for IT services firm Presidio, sees larger customers with cloud spends in the $10 million per month range for any one cloud service provider (CSP) encountering issues with commercial offerings. Amazon OpenSearch Service is used to manage costs within logging infrastructure.

Management 723

Management Finance Capital Technology 723

CIO

OCTOBER 6, 2023

Frequently, organizations are looking not just to trim costs, but for value-added services that few software vendors may be willing to provide. Say goodbye to those automated email responses to priority 1 support tickets, which often provide you with a list of to-dos to complete before you can even talk to a human being.

Security 781

Security Security Innovation Management 781

CIO

MARCH 6, 2024

For example, IT teams must consider the whole life cycle of a product or service – from the extraction of raw materials to manufacturing, distribution, use, and disposal. While HP’s Device Recovery Service ensures end-of-use devices are securely collected, sanitised, and restored or responsibly recycled.

Technology 658

Technology Technology Globalization Security 658

CIO

JANUARY 24, 2024

Consume AI as a service AI-as-a-Service platforms are growing exponentially. Consume AI as a service AI-as-a-Service platforms are growing exponentially. APIs make it easy for you to extend AI services internally or to your customers through your products and services. Learn more. [1]

Algorithm 702

Algorithm Benchmarking Learning Innovation 702

CIO

SEPTEMBER 26, 2023

Oracle has partnered with telecommunications service provider Telmex-Triara to open a second region in Mexico in an effort to keep expanding its data center footprint as it eyes more revenue from AI and generative AI-based workloads. Rival cloud service providers such as Google, IBM and AWS have no public cloud regions in Mexico.

Sales 904

Sales Learning Marketing Marketing 904

CIO

JANUARY 31, 2024

s fastest AI supercomputer: Dawn Phase 1. The technology enabling this powerhouse The Dawn Phase 1 supercomputer runs 512 4 th Generation Intel® Xeon® Scalable processors and 1,024 Intel® Data Center GPU Max 1550 accelerators on 256 Dell PowerEdge XE9640 server nodes. That is why we are investing in building the U.K.’s

Innovation 747

Innovation Research Benchmarking Technology 747

CIO

MARCH 6, 2024

Despite growing interest in “as a service” consumption models for everything from infrastructure to storage, most enterprises have continued to procure, maintain, and manage endpoint devices in-house. It’s a model where the complete lifecycle management of a device is outsourced to a managed service provider. billion in 2021 to $1.8

Security 616

Security Security Management Information 616

CIO

MARCH 5, 2024

A typical novel contains 1 MB of data and is about 12 mm thick, so 12.8 Data volumes continue to grow exponentially, and there’s no end in sight. IDC predicts that the amount of commercial data in storage will be 12.8 ZB by 2026. Accessing this data and keeping it available for end-users is a critical capability for a modern business.

Security 746

Security Security Learning Business 746

CIO

MAY 26, 2023

CompTIA A+ The CompTIA A+ certification is designed for support specialists, field service technicians, desktop support analysts, and help desk support professionals. According to the data from Dice, that is a 1% increase from 2021. For more information, see “ PMP certification: How to ace the Project Management Professional exam.”

IT 781

IT Alliance Knowledge Security 781

CIO

JANUARY 25, 2024

Among their biggest concerns: exposing intellectual property through publicly available generative AI models, revealing the personal data of users to third-party vendors or service providers, and securing the AI itself from criminal hackers. McAfee counters that such risks are manageable. Generative AI

Intellectual Property 686

Intellectual Property Knowledge Capital Research 686

CIO

JANUARY 18, 2024

New research 1 underscores the common challenges many enterprises face in advancing their Value Stream Management (VSM) maturity levels for digital transformation, emphasizing the crucial need for effective guidance. Recognizing this need, we have created a cutting-edge VSM maturity model.

Management 745

Management Briefing Analysis Globalization 745

CIO

NOVEMBER 2, 2023

In the recent Gartner® Hype Cycle TM for Zero Trust Networking, 2023 report , which evaluates the current status of 19 of “the most relevant and hyped” zero-trust technologies, the cybersecurity industry analysts made a somewhat startling pronouncement about secure access service edge (SASE). 3 Why the trough of disillusionment?

Security 835

Security Security Innovation Technology 835

CIO

MARCH 18, 2024

Look for vendors with a reputation for delivering robust, enterprise-grade server solutions and responsive technical support services. ASUS servers power some of the most demanding high-performance computing environments, including Taiwan Web Service (TWSC), an ASUS subsidiary. The company has 2,000 support centers in 200 countries.

Algorithm 821

Algorithm Intelligence Intelligence Globalization 821

CIO

APRIL 25, 2024

With more than 1 billion users globally, LinkedIn is continuously bumping against the limits of what is technically feasible in the enterprise today. So the social media giant launched a generative AI journey and is now reporting the results of its experience leveraging Microsoft’s Azure OpenAI Service.

Learning 793

Learning IT Technology Technology 793

CIO

MARCH 12, 2024

The new generative AI features include Copilot, the generative AI-based assistant, and Copilot Designer, a centralized workplace where enterprise users can tweak pre-built Copilot scenarios to suit their business requirements, akin to Salesforce’s Einstein 1 Studio.

IT 617

IT Sales Analysis Intelligence 617

CIO

MAY 16, 2023

Set amid an open floor plan, the stacks of files left sensitive customer information—business and personal, loans and deposits—available for all to see 1. A tier 1 North American bank digitally transformed more than 1,000 of its branches. A tier 1 US retail bank tackled paper at more than 5,000 of its branches.

Banking 652

Banking Profiling Security Security 652

CIO

OCTOBER 20, 2023

In 2019, half of enterprises surveyed said their number of mainframe workloads had grown; in 2023, 62% said the same 1. AI, analytics, and other cloud services: With mainframe data in the cloud, it’s possible to extract a great deal more value by connecting it to AI, analytics, and other powerful services. Need more proof?

Capital 829

Capital Security Security Advantage 829

CIO

FEBRUARY 13, 2024

To name a few — products and services that are delivered on time and on budget, and overall IT ROI.” Most modern applications are comprised of many distributed services working together,” he notes. Each micro-service must be able to be delivered as the enterprise architect designed.” Here they are.

IT 875

IT KPI Briefing Technology 875

CIO

JANUARY 15, 2024

Two weeks ago, the company announced plans to sell off more of its activities , as it struggled to conclude the sale of its managed infrastructure services business, known as Tech Foundations, to EP Equity Investment. However, it expects to miss its free cash flow forecast of negative €1 billion, falling a further €100 million short.

Finance 696

Finance Capital Sales Technology 696

CIO

MARCH 22, 2024

It’s following in the footsteps of IBM and Microsoft, which like the German telco have an edge over regular companies contemplating a similar move to Rise in that they have their own clouds in which to host the applications and their own IT services divisions to make the move. ERP Systems, SAP, Telecommunications Industry

Value Chain 661

Value Chain Innovation Management Technology 661

CIO

APRIL 17, 2024

Tip #1: Don’t over-digitize. There are so many metrics you can track in the call center – service level, average speed of answer, first call resolution – but how do they translate to the customer experience? The average customer has no idea what “service level” is or how it’s calculated or defined.

Innovation 813

Innovation Win Technology Technology 813

CIO

JANUARY 9, 2024

For example, consider the numerous new booking options and services to improve the customer’s experience during the reservation process and their stay. For example, in France 6O% of payments are done using a debit or a credit card [1]. These payment evolutions impacting the hospitality industry require special PCI DSS v4.0

Hospitals 662

Hospitals Security Security Matrix 662

CIO

MARCH 26, 2024

This is why we’re stepping up to meet this most critical challenge by offering HP customers a certified carbon neutral Managed Print Service offering. What does being CarbonNeutral® certified mean for HP Managed Print Service customers? Learn more about HP’s Managed Print Cloud Services here.

Globalization 369

Globalization Management Learning Information 369

CIO

JANUARY 23, 2024

It’s about how IT services as a category is rising to become the No. 1 spending segment for the first time ever — a top spot Gartner believes it won’t relinquish in the foreseeable future — with major consequences for the way CIOs work. Rent vs. buy Breaking down its projections, Gartner sees IT services spending increasing 8.7%

IT 747

IT Gaming Management Research 747

CIO

DECEMBER 19, 2023

Service delivery excellence is an attribute that far too many IT leaders fail to prioritize. That’s unfortunate given how much of smooth business operations depends on the efficient delivery of IT services today. But is your organization doing all it can to ensure service delivery excellence?

IT 871

IT SWOT Innovation Research 871

CIO

MARCH 27, 2024

Some industries are more affected than others, such as healthcare, financial services, and higher education, where medical records, financial information, and academic records need to be protected for a lifetime. But some organizations in financial services have been very open about getting a head start. Troy Hilterbrand, CIO, Partner.co

Algorithm 877

Algorithm Banking Retail Globalization 877

CIO

MAY 23, 2023

By Cathy Won, Consultant with eTeam, HPE Aruba Networking Contributor In a recent IDC NaaS survey 1 , sponsored by HPE, 71% of respondents agree or strongly agree as-a-service (aaS) consumption models offer better IT agility compared to traditional consumption models.

Finance 543

Finance Profiling Capital Technology 543

CIO

OCTOBER 23, 2023

1] Preparing for long-term sustainability has become a fundamental part of future-proofing your organization. 1] Enterprise Strategy Group, The Role of ESG Programs in IT Decision Making , 2022. [2] It will source 75% of electricity from renewable sources across all Dell Technologies facilities by 2030—and 100% by 2040.

Briefing 793

Briefing Globalization Technology Technology 793

CIO

JULY 18, 2023

If someone told you a decade ago that deploying IT services would be more like streaming video content than the traditional procurement and provisioning process, you probably wouldn’t have believed them. The PC-as-a-Service (PCaaS) model makes it just as efficient to deploy and support your PC fleet.

Security 612

Security Security Management Technology 612

CIO

FEBRUARY 26, 2024

To help people adjust to the potential shift, I suggest the following: 1. Ask yourself these three questions and try some of the things suggested before starting: 1. How can I better align my products and services to customer needs? Try surveying your customers to find out what they look for from your product or service.

Innovation 793

Innovation Loss Banking Knowledge 793

CIO

DECEMBER 12, 2023

put the magnitude of this challenge in perspective, recent research 1 indicates that 98% of enterprises have adopted a multicloud approach. However siloed operations with multiple management interfaces and unique services across different clouds can drive up costs, reduce agility, and increase risk.

Management 613

Management Innovation Algorithm Technology 613

CIO

AUGUST 2, 2022

Fueled by enterprise demand for data analytics , machine learning , data center consolidation and cloud-native app developmen t, spending on cloud infrastructure services jumped 33% year on year to $62.3 billion in the second quarter, according to Canalys. billion out of $62.3 billion out of $62.3

Sales 725

Sales Research Globalization Market Research 725

CIO

JANUARY 9, 2024

The October 2023 CEO Outlook Pulse from professional services firm EY reported that 99% of chief executives were planning to invest in generative AI. back for every $1 invested in AI. Talent is an issue right now,” says Sreekanth Menon, vice president and global AI/ML services leader at business transformation services firm Genpact.

IT 879

IT Intellectual Property Education Intelligence 879