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Google integrates Gemini AI into enterprise tools

CIO

The company also announced the launch of two plans, Gemini Business, and Gemini Enterprise, to help businesses of all sizes leverage AI for growth. Starting today, existing Duet AI for Workspace customers will be automatically upgraded to Gemini Enterprise,” said the blog post. Generative AI, Google

Research 830
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What LinkedIn learned leveraging LLMs for its billion users

CIO

So too is ensuring that post feeds across the platform are relevant to the members who consume them. Asked how long the various facets of the project would have taken without LLM, Bottaro said some couldn’t have been accomplished at all while other elements “maybe it would have taken several years.”

Learning 793
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TransUnion transforms its business model with IT

CIO

Once completed within two years, the platform, OneTru, will give TransUnion and its customers access to TransUnion’s behemoth trove of consumer data to fuel next-generation analytical services, machine learning models and generative AI applications, says Achanta, who is driving the effort, and held similar posts at Neustar and Walmart.

IT 717
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Salesforce adds Contact Center updates to Service Cloud

CIO

Dubbed Einstein Conversation Mining, one of the new features will allow an enterprise’s service team to aggregate and analyze conversation data, with the help of Data Cloud and Einstein , to decode the common reasons behind customers reaching out across all service touchpoints.

Knowledge 738
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Think you can ignore quantum computing? Think again.

CIO

“It’s been known since the 1990s that a large-scale quantum computer will be able to break many of the crypto systems we rely on for security,” says Dustin Moody, leader of Post Quantum Cryptography (PQC) at the National Institute for Standards and Technology (NIST) in Maryland. The two systems also work together to adjust parameters.

Algorithm 877
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Rocket Mortgage lays foundation for generative AI success

CIO

With genAI-powered copilots or systems, which is a lot of what we’re building, we find that, with the combination of a genAI model that knows everything posted on the internet for years, and human judgment, the accuracy of the decision is going to increase 10% to 15%, which is huge,” he says. All it takes is the team and some time, he adds.

Knowledge 837
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VMware customers take wait-and-see approach amid Broadcom changes

CIO

In late December, Broadcom terminated all its partner agreements with VMware resellers and service providers, forcing them to reapply. Tan published a long blog post defending the changes on April 15, suggesting that consumer concerns aren’t going away.

Capital 747