2017

Do you have complete control of your customer service experience?

Competitive Insights

The automotive industry used to make good margins from second hand vehicle and service/spare parts with the margins on new vehicles being substantially less. With the changes brought by the internet and other technology, margins on second hand vehicles have dropped significantly, while new vehicles often come with 3-5 years of service included. This leaves spare parts as the major. Read More. The post Do you have complete control of your customer service experience?

Listening Provided the Pivotal Clue for Competitive Intelligence

Cooperative Intelligence Blog

The Competitive Situation. A glass manufacturing company wanted to know why a competitor was still in the glass business, as its glass business was losing money, and had been for several years. Their ultimate goal was to predict when this competitor would exit the glass business so they could capture the competitor’s customers. My Mission. My goal was to learn as much as I could about the competing glass company, and most importantly why they were motivated to remain in the glass business.

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Our New Logo, Our New leap in technology!

Elegant BI

The next technology move: Smart Data Visualization, New intuitive graphical displays, Strength to handle Big Data at blazing speeds, Self-Serve Data Prep to merge and prepare your data in one solution.

Competitive intelligence software companies

Aqute Intelligence

We have blogged before about competitive intelligence companies , but we did not discuss a related type of competitive intelligence provider: competitive intelligence software companies. Below is our current list of competitive intelligence software specialists.

The State of Business Intelligence in 2022

Speaker: Howard Dresner & Chandrashekar (a.k.a. LSP)

In this session, Howard Dresner will examine the latest end-user trends surrounding the business intelligence and analytics market, cutting through the hype to focus on what's really happening and why it matters. This interactive session will cover BI drivers, targets, and success factors, as well as the increasing importance of data leadership.

For BI, you must know the data integration process

Athena Solutions BI

Understanding the data integration process is central to self-service BI and data architecture design, consultant Rick Sherman says in an end-of-year look at data management trends. As 2017 gives way to 2018, data management is buffeted by winds of change.

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Social Media Marketing: How High-Performing Brands Use Social Data

Digimind

Leveraging social data to strengthen your brand’s social media marketing strategies. Today, businesses are highly aware of the value of social media data. Brands have realized that social networks are no longer an isolated marketing channel solely dedicated to communication. Social media has not only proved its ability to produce tangible results, but has also demonstrated the capacity to develop strong contact points between brands and their customers and improve customer experience.

Product update — News Data Feeds

Contify

Contify’s API console Up until now, our News Data Feeds API only supported searching news by companies. Starting today, we are adding new ways for businesses to search and filter information such that it adds greater context around the business updates delivered through our APIs. We have launched three new endpoint — Industries : Allows you to search information by over 220 industries. The industries endpoint is a great way to add industry updates to your apps and knowledge management systems.

Happy Thanksgiving: 7 Win Loss Tips to Improve the Success of Your Program

Ellennaylor

Adopt these 7 Win Loss Tips to Improve Sales and Customer Receptivity to Win Loss interviews. Don’t Let Sales Conduct Your Company’s Win/Loss Interviews. Research from the book, “From a Good Sales Call to a Great Sales Call,” indicates: Salesperson’s assessment is totally wrong — 32%. Salesperson just has part of the story — 28%. Salesperson’s understanding is complete/accurate — 40%. So, 60% of the time Sales doesn’t quite get it right.

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Join our AIM team… now hiring Market Intelligence Associate

AIM

Background: At AIM, Market Intelligence is the gathering and analysis of information about competitors, customers, products, markets, technologies and government regulations affecting our clients. Our clients receive customized deliverables – including reports, alerts, databases, mapping and other specialized offerings. Job Competencies: A Master’s Degree in Information Science or equivalent market intelligence experience is preferred.

A Practical Guide to Business Intelligence Governance

Speaker: Marius Moscovici, CEO Metric Insights & Mike Smitheman, VP Metric Insights

This presentation will provide a practical step-by-step guide for implementing effective BI governance and a toolkit for addressing the three critical aspects of any program.

We wish you merry Christmas and a wonderful 2018!

Innguma

2017 has been a very special year for INNGUMA. We changed our identity and we strengthen our position as reference CI software. All this reached its culmination on INNGUMA Day, that thanks to you was a great success.

SSAS Tabular Model Documenter with Power BI without DMVs

BI Insight

Technology is growing fast and we are enjoying it. We reshape our daily created data in a form that satisfies our needs. One of the technologies which is used more commonly these days is SQL Server Tabular Models, SSAS Tabular in short.

Overcoming Your Salesforce’s Objections to Win/Loss Analysis

Cooperative Intelligence Blog

I just had another client tell me he was getting pushback from his salesforce to do Win/Loss analysis. They felt threatened by what the output might be. They felt that win/loss analysis would be a critique of them, and only them. Really!? The objective of Win/Loss analysis is to win and retain more business, not to critique sales people.

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Social BI Inspires Data Popularity

Elegant BI

Social BI Tools: A Logical (and Crucial) Extension of Social Networking! Business intelligence has become a crucial tool for business users and for organizations large and small. It was only a matter of time before social business intelligence took over the enterprise!

When clients ask us to analyze their own business

Aqute Intelligence

We sometimes get asked by clients whether we can conduct ‘competitor’ analysis of their own business. Why do clients ask for this, when they already know their own business? It can be useful alongside analysis of competitors, as it provides a like-for-like comparison for competitive benchmarking, conducted by the same research vendor. Although some data would be already known to the client (e.g. their revenues), some parts of a typical competitor profile (e.g.

Govern first, then ask many questions

Athena Solutions BI

Join me for this webinar hosted by Information Management Live. Thursday November 16, 2017. 1 PM ET/10 AM PT. The path to fruitful analytics starts with good, trusted, high-quality data. Trust is the magic word, because when users believe in their data, they use it to make better decisions.

Joint Ventures in Architecture and Construction

BI4Cloud

Large construction projects require significant capital and inter-disciplinary skills and a convenient business structure for these developments are joint ventures where several parties are involved.

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Digimind and El País Partner to Monitor Online Public Discourse about the 2017 Catalan Elections

Digimind

Social media has undoubtedly become a preferred means for individuals to express their opinions, especially when it comes to matters of public interest. Digimind recently partnered with Prisa, a global Spanish and Portuguese media group and the official public opinion aggregator for the Catalan elections to be held on December 21st. Analysis Build Strategy Events KPI Media Planning Social Media Listening

How good are Google Alerts for tracking companies? — A litmus test

Contify

Image by Freepik Google Alerts remains one of the most popular news monitoring services. It is free and incredibly easy to set-up. Users have been creative in defining the use-cases that range from tracking companies, business and political leaders, significant events, interesting topics and more. From a business perspective, there are two major use-cases in particular: Media monitoring: Usually done by the PR functions to measure the impact and reach of their content.

Improve Your CI Skill: Read Competitive Intelligence Rescue

Ellennaylor

Learn how to diagnose what needs to be fixed in your competitive intelligence program by reading Competitive Intelligence Rescue. Carolyn Vella and John McGonagle walk us through their experiences rescuing 7 companies in the case study format. Case Studies Vary by Industry and Complexity. DIY (Do it yourself) competitive intelligence. Adding primary research capabilities. Defending against your competitors’ intelligence activities. Creating and staffing a new CI team.

Join our AIM team… now hiring Market Intelligence Associate

AIM

Background: At AIM, Market Intelligence is the gathering and analysis of information about competitors, customers, products, markets, technologies and government regulations affecting our clients. Our clients receive customized deliverables – including reports, alerts, databases, mapping and other specialized offerings. Job Competencies: A Master’s Degree in Information Science or equivalent market intelligence experience is preferred.

INNGUMA will be used in the European EFFRA projects

Innguma

We are pleased to announce that we have just signed an MOU (Memorandum of Understanding) with EFFRA, the European Factories of the Future Research Association, to offer the use of INNGUMA for R&D projects under its umbrella in order to fully exploit the results of these projects.

Visualise SQLite Data in Power BI

BI Insight

As the name implies, SQLite is a light weight transactional SQL database engine. It is open-source and free for use either for personal commercial. SQLite is widely used in mobile apps and many other desktop applications that need an internal light weight free SQL database.

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11 Questions & Answers about Win Loss Analysis

Cooperative Intelligence Blog

Recently I was interviewed about Win Loss analysis. This is what happens when you write a book. I thought you might be interested. Question: Why did you write this book, Win/Loss Analysis ? Ellen: There wasn’t a book written on Win/Loss analysis and every time I complete a Win/Loss project, and my client makes the changes that I recommend, they make more money. I want more people to do this work so they can improve their sales retention and win rates.

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Predictive Analysis for Rasiklal!

Elegant BI

The simplest, easiest and spreadsheetble (I just invented this word) information which can be used for predictive and forecasting is defined data over a period. For example, date or time driven patterns which keep repeating till the cows come home.

Competitor Analysis Templates

Aqute Intelligence

It would be convenient to have a single competitor analysis template that could be rolled out as needed, populated and presented. All in one easy-to-use package. Unfortunately, that is not the way of things. The tables, charts and other such forms of presenting data will vary across companies, by competitor and by focus of research e.g. product comparisons, sales benchmarking and so on. There are endless templates available online, of varying quality.

Self-Service BI on DM Radio

Athena Solutions BI

Join me on DM Radio. DM Radio / Leave IT Alone – The Vast Value of Self-Service. DATE: November 9, 2017. TIME: 3 PM Eastern / 12 PM Pacific. About the Discussion. As the power of data increases, so does the appetite of those who long to use it.

Saving Days for the cost of a Cappuccino

BI4Cloud

TDT Chemicals are a niche supplier of chemical raw materials, in Australia and New Zealand. Providing chemical raw material products for protection / waterproofing.

The Value of Social Intelligence Reporting Platforms for Agencies

Digimind

A case study on how social media reporting dashboards improve service offerings, generate new business, and increase customer loyalty. Analysis Build Strategy Insight Driven Marketing Social Media Listening

Announcing our newest product — News Data Feeds

Contify

Today, we’re excited to launch our newest product?—? News Data Feeds. Organizations that need news updates on companies, business topics, and industries at scale, can now get them as a ready-to-consume feed through our APIs or as RSS/XML. Actionable news updates about companies, business topics, and industries have been central to our Market Intelligence solutions.