2017

Competitive intelligence software companies

Aqute Intelligence

We have blogged before about competitive intelligence companies , but we did not discuss a related type of competitive intelligence provider: competitive intelligence software companies. Below is our current list of competitive intelligence software specialists.

Do you have complete control of your customer service experience?

Competitive Insights

The automotive industry used to make good margins from second hand vehicle and service/spare parts with the margins on new vehicles being substantially less. With the changes brought by the internet and other technology, margins on second hand vehicles have dropped significantly, while new vehicles often come with 3-5 years of service included. This leaves spare parts as the major. Read More. The post Do you have complete control of your customer service experience?

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Listening Provided the Pivotal Clue for Competitive Intelligence

Cooperative Intelligence Blog

The Competitive Situation. A glass manufacturing company wanted to know why a competitor was still in the glass business, as its glass business was losing money, and had been for several years. Their ultimate goal was to predict when this competitor would exit the glass business so they could capture the competitor’s customers. My Mission. My goal was to learn as much as I could about the competing glass company, and most importantly why they were motivated to remain in the glass business.

Social Media Marketing: How High-Performing Brands Use Social Data

Digimind

Leveraging social data to strengthen your brand’s social media marketing strategies. Today, businesses are highly aware of the value of social media data. Brands have realized that social networks are no longer an isolated marketing channel solely dedicated to communication. Social media has not only proved its ability to produce tangible results, but has also demonstrated the capacity to develop strong contact points between brands and their customers and improve customer experience.

On-Going Debate: “Where” Should Competitive Intelligence Reside?

Apprize360 Intelligence

The debate “where” the competitive intelligence (CI) function should be housed within a company is one that has been on-going over the past 20 years. Some are insistent that a CI program needs to be a function of product marketing with the goal of influencing product messaging and arming sales with the latest sell-against intelligence.

Product update — News Data Feeds

Contify

Contify’s API console Up until now, our News Data Feeds API only supported searching news by companies. Starting today, we are adding new ways for businesses to search and filter information such that it adds greater context around the business updates delivered through our APIs. We have launched three new endpoint — Industries : Allows you to search information by over 220 industries. The industries endpoint is a great way to add industry updates to your apps and knowledge management systems.

Happy Thanksgiving: 7 Win Loss Tips to Improve the Success of Your Program

Ellennaylor

Adopt these 7 Win Loss Tips to Improve Sales and Customer Receptivity to Win Loss interviews. Don’t Let Sales Conduct Your Company’s Win/Loss Interviews. Research from the book, “From a Good Sales Call to a Great Sales Call,” indicates: Salesperson’s assessment is totally wrong — 32%. Salesperson just has part of the story — 28%. Salesperson’s understanding is complete/accurate — 40%. So, 60% of the time Sales doesn’t quite get it right.

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15 Reasons to Invest in Maintenance Management Software

Better Buys

Maintenance management software can be a hard sell. Maintenance has been a paper-based industry for a long time. Moving to a software solution can be seen as an expensive and disruptive process, leading to resistance from both maintenance managers and technicians. However, the cost of maintenance software pales in comparison to the cost of downtime, which […]. CMMS Computerized Maintenance Management System Maintenance Software

54+ Local SEO Experts Share Insights on Local Search and Link Outreach

E2M

The significance of SEO and its impact on the foundation of our online presence is well-known. For a business to succeed on the online platform, having a solid local SEO strategy is a must. As long as there are websites competing for visibility and increased traffic, SEO will continue to be an integral part of. Continue reading. Local SEO

When clients ask us to analyze their own business

Aqute Intelligence

We sometimes get asked by clients whether we can conduct ‘competitor’ analysis of their own business. Why do clients ask for this, when they already know their own business? It can be useful alongside analysis of competitors, as it provides a like-for-like comparison for competitive benchmarking, conducted by the same research vendor. Although some data would be already known to the client (e.g. their revenues), some parts of a typical competitor profile (e.g.

Competitor Analysis Templates

Aqute Intelligence

It would be convenient to have a single competitor analysis template that could be rolled out as needed, populated and presented. All in one easy-to-use package. Unfortunately, that is not the way of things. The tables, charts and other such forms of presenting data will vary across companies, by competitor and by focus of research e.g. product comparisons, sales benchmarking and so on. There are endless templates available online, of varying quality.

Competitor analysis tools: news sources

Aqute Intelligence

Many competiotr analysis tools are publicly available, often for free. One category of tools are general news sources. Often overlooked, these are basic starting points when researching competitor activity or industry developments.

Competitor analysis tools: website monitoring

Aqute Intelligence

Many competitor analysis tools are publicly available, often for free. One category of tools are website monitoring services. When researching competitor activity and new developments, these can provide useful signals. Below are some of the sources in this category that we use when conducting competitive anlaysis: ChangeDetect Change Detection Follow That Page Infominder Update Patrol Watch That Page You can download our full list of competitive intelligence tools. Tools Competitor analysis

Competitor analysis tools: import records

Aqute Intelligence

Many competitor analysis tools are publicly available, often for free. One category of tools are import records and other sources of import/export activity. When researching competitor supply chains and upcoming developments, these can provide useful information. Below are some of the sources in this category that we use when conducting competitive anlaysis: EU Wer liefert was?

Competitor analysis tools: patent search

Aqute Intelligence

Many competitor analysis tools are publicly available, often for free. One category of tools are patent databases. When researching competitor products and upcoming developments, these can provide useful context.

Overcoming Your Salesforce’s Objections to Win/Loss Analysis

Cooperative Intelligence Blog

I just had another client tell me he was getting pushback from his salesforce to do Win/Loss analysis. They felt threatened by what the output might be. They felt that win/loss analysis would be a critique of them, and only them. Really!? The objective of Win/Loss analysis is to win and retain more business, not to critique sales people.

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11 Questions & Answers about Win Loss Analysis

Cooperative Intelligence Blog

Recently I was interviewed about Win Loss analysis. This is what happens when you write a book. I thought you might be interested. Question: Why did you write this book, Win/Loss Analysis ? Ellen: There wasn’t a book written on Win/Loss analysis and every time I complete a Win/Loss project, and my client makes the changes that I recommend, they make more money. I want more people to do this work so they can improve their sales retention and win rates.

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Digimind and El País Partner to Monitor Online Public Discourse about the 2017 Catalan Elections

Digimind

Social media has undoubtedly become a preferred means for individuals to express their opinions, especially when it comes to matters of public interest. Digimind recently partnered with Prisa, a global Spanish and Portuguese media group and the official public opinion aggregator for the Catalan elections to be held on December 21st. Analysis Build Strategy Events KPI Media Planning Social Media Listening

The Value of Social Intelligence Reporting Platforms for Agencies

Digimind

A case study on how social media reporting dashboards improve service offerings, generate new business, and increase customer loyalty. Analysis Build Strategy Insight Driven Marketing Social Media Listening

How good are Google Alerts for tracking companies? — A litmus test

Contify

Image by Freepik Google Alerts remains one of the most popular news monitoring services. It is free and incredibly easy to set-up. Users have been creative in defining the use-cases that range from tracking companies, business and political leaders, significant events, interesting topics and more. From a business perspective, there are two major use-cases in particular: Media monitoring: Usually done by the PR functions to measure the impact and reach of their content.

Crisis Management: Aligning Digital and Offline Promotional Campaigns

Digimind

Discussion about digital campaigns tends to erect barriers between online and offline marketing, however, the two dimensions can be highly complementary in improving customer experience. Business strategists must not only adapt to mainstream media trends, but should consider real-time solutions to crisis management, sales activities, customer care, and more.

Agencies and Competitor Analysis: The Best Data-Driven Techniques

Digimind

A case study on tracking techniques and best practices for social media analysis. Build Strategy

Are you collaborating or building a kingdom?

Apprize360 Intelligence

“All of the great empires of the future will be empires of the mind.” - Winston Churchill Within hyper-competitive companies, cooperation can be seen as weakness. Despite all that’s known about the strength of teams, powerful individuals still view information sharing and collaboration as a loss of recognition and control. Some will even subvert collaboration, often without meaning to. Of course, corporate “kingdoms” that form around influential managers do produce wins.

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Announcing our newest product — News Data Feeds

Contify

Today, we’re excited to launch our newest product?—? News Data Feeds. Organizations that need news updates on companies, business topics, and industries at scale, can now get them as a ready-to-consume feed through our APIs or as RSS/XML. Actionable news updates about companies, business topics, and industries have been central to our Market Intelligence solutions.

Improve Your CI Skill: Read Competitive Intelligence Rescue

Ellennaylor

Learn how to diagnose what needs to be fixed in your competitive intelligence program by reading Competitive Intelligence Rescue. Carolyn Vella and John McGonagle walk us through their experiences rescuing 7 companies in the case study format. Case Studies Vary by Industry and Complexity. DIY (Do it yourself) competitive intelligence. Adding primary research capabilities. Defending against your competitors’ intelligence activities. Creating and staffing a new CI team.

Why marketers need to re-think the term "competitor"

Apprize360 Intelligence

“Your biggest competitor is your own view of the future.” - Watts Wacker The name “Watts Wacker” may sound like a visitor from another from the future, which some suspect he might actually be. Watts Wacker is a respected futurist, social critic, and author of The Visionary’s Handbook. He is considered one of the 50 most influential business thinkers in the world (Financial Times), one of the 21 best speakers in America (Successful Meetings Magazine), and Time magazine 2006 person of the year.

Machine Learning Problems: The Easy Parts

Contify

As a programmer with data science background, my attention is invariably caught by the real-world situations where machine learning algorithms have made a difference, for example: email spam filtering, news categorization, review based recommendations, social media sentiments etc. Time and again, I marvel at simplicity of the optimizations that lead to massive pay-offs notwithstanding the complex nature of machine learning problems.

Machine Learning Problems: The Easy Parts

Contify

As a programmer with data science background, my attention is invariably caught by the real-world situations where machine learning algorithms have made a difference, for example: email spam filtering, news categorization, review based recommendations, social media sentiments etc. Time and again, I marvel at simplicity of the optimizations that lead to massive pay-offs notwithstanding the complex nature of machine learning problems.

Conflict Resolution: Know Your Hot Buttons & Be Aware of Other’s!

Ellennaylor

My father was failing as I wrote this blog. As I ponder his life, I recall what a great attorney he was, and how he could chew right through conflict. Case in point: he started his legal career defending Japanese war criminals after WWII. I had the good fortune to read Hot Buttons: How to Resolve Conflict and Cool Everyone Down by Sybil Evans and Sherry Suib Cohen. The mind and the body are twins. Poet Algernon Swinburne. What happens in your mind and spirit gets to your stomach and your heart.

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Trick or Tweet: 14 Ways to Alienate Twitter Followers

Ellennaylor

This is a follow-up to “ Netiquette on LinkedIn.” ” In the spirit of cooperative intelligence , I will illustrate how to be cooperative by sharing examples of bad Twitter communication practices that alienate Twitter followers. 14 ways to alienate Twitter followers. Advertise your blog posts and everything about your business with every Tweet.

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Read up on Social Networks: Integrating Competitive Intelligence into Marketing: Part 3

Ellennaylor

In 2 earlier posts I shared book lists we used to supplement our AMA (American Marketing Association) workshop on Integrating Competitive Intelligence into Marketing. In the cooperative spirit, today’s post provides books and blogs to help you read up on social networks. A targeted social media strategy is a strong and essential ingredient to any research project! Read up on Social Networks: Some Classics.

Blogging about Competitive Intelligence from #SCIP09 in Chicago

Ellennaylor

I was blogging about competitive intelligence at SCIP’s 2009 annual conference in Chicago. SCIP always provides attendees longer learning opportunities at pre-conference sessions that are a half or full day. SCIP gives attendees a detailed program including the names and bios of all the presenting speakers, their session topic which includes a brief description. In 2009, attendees received a CD-ROM of all the presentation proceedings. (

Combating the Culture of “Can’t”

Apprize360 Intelligence

“You can’t do that. It’s not how we do that here.” When working for (or with) a large company, “can’t” may be a word you hear on a fairly regular basis. A corporate “culture of can’t” molds employees and decision-makers into being risk-averse, void of strategic thinking, and creates artificial limitations on execution. It creates a fear-based work environment where employees don’t want to suggest a new strategy, make an investment, or highlight a new trend for fear of ridicule.

How to Increase Your Company's Win-Rate

Apprize360 Intelligence

Putting your customer at the center of your sales, product development, and marketing is a key practice successful companies are striving to incorporate and maintain. One customer centric program companies are adopting to improve sales win-rate is incorporating regular customer win-loss interviews to sharpen your product messaging, marketing strategy, and sales tactics.

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Linking Market Intelligence to Business Growth Driven RoI

Contify

When we sent out the last issue of our Market Intelligence Fortnightly newsletter, we also launched our first global Market Intelligence survey. The responses have started pouring in. And what we’ve noticed so far is a common trend?—?the the Market Intelligence function is being increasingly linked with business objectives which roughly translates into demonstrating business expansion driven ROI. What is even more interesting is that this trend is common across Fortune 1000s and SMBs.

Blackboard vs. Canvas: Key Features and Services Comparison

Better Buys

Blackboard and Canvas are two learning management systems (LMS) that target the K-12 and higher education market. Both solutions share social learning features and provide native mobile apps for learning on the go. We’ve reviewed both Blackboard and Canvas and compared them to other LMS solutions in our comprehensive LMS Comparison Guide. In this post, […]. LMS Blackboard Canvas LMS features

8 Ways CMMS Software Cut Costs for Facility Managers

Better Buys

At one time, facility management was considered a fairly straightforward line of work that involved making sure all equipment was up and running, orders were filled, inventory levels were maintained, heat, lights and water were all functioning and employees were doing the jobs they were assigned to do. While not minimizing the early demands on […]. CMMS analytics facility managers mobile CMMS