Johnson & Johnson’s big bet on intelligent automation
CIO
NOVEMBER 11, 2022
Three years ago, Johnson & Johnson (J&J) set out to apply intelligent automation (IA) to every aspect of its business. As the global COVID-19 pandemic was beginning to spread, the company, one of the world’s largest suppliers of pharmaceuticals, medical devices, and consumer packaged goods, needed to reduce costs, speed up tasks, and improve the accuracy of its core business operations.
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