Wed.May 24, 2023

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3 powerful lessons of using data governance frameworks

CIO

The first published data governance framework was the work of Gwen Thomas, who founded the Data Governance Institute (DGI) and put her opus online in 2003. “Frameworks were already being used, but they weren’t publicly available,” she says. “I had been asked to help Coors Beer prepare for upcoming Sarbanes-Oxley audits. They already had a technical plan in place, and I helped them find the right size and structure of an accompanying data governance program.

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How AI is Boosting the Customer Support Game

Smart Data Collective

Great customer support plays a central role in a company’s success and profitability. Businesses with an excellent reputation for customer service tend to do better overall and stay in business longer. Companies that miss the mark often lose customers and generate negative reviews online. Unfortunately, bad reviews can deter new customers. What makes some businesses fail to provide outstanding customer support?

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IT as a catalyst for business transformation: Strategies for CIOs

CIO

Today’s CIOs have a pivotal opportunity to help their organizations meet new expectations. Yet, as organizations transform, CIOs and their teams are being asked to manage the optimal mix of infrastructure, platform, software, database, storage, and more to meet these new strategic objectives—while also creating sustained value and positioning the organization for the future.

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The Right Data Reveals What’s Around Every Corner

Netbasequid

‘Looking around the corner’ can mean different things. Are you experiencing a communications crisis requiring immediate resolution or sorting out fashion trends that will impact merchandising decisions several months later? Regardless of the context, knowing what’s coming for you is critical, and the right data reveals all. AI-assisted discovery is crucial to understanding, simulating, and significantly shaping what could come next—and this applies to various use cases.

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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Why it’s time to put your stake in a ground-to-cloud strategy

CIO

With spring creeping closer to summer, warm weather camping season is in full swing. Fans of communing with nature know that a successful camping trip requires critical planning and preparation. Whether you’re mulling a weekend trek along a stretch over the Appalachian Trail or a week’s sojourn deep in the wilds of Yellowstone National Park, bringing the right equipment and tools is paramount.

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3 early lessons with generative AI

CIO

Generative AI products like ChatGPT have introduced a new era of competition to almost every industry. As business leaders seek to quickly adopt ChatGPT and other products like it, they are shuffling through dozens, if not hundreds, of use cases being proposed. The bottom line: The companies that strike the right balance of risk and innovation when adopting generative AI will win.

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Funding Insights May 15-21, 2023

Owler

A roundup of the previous week’s large and small funding rounds from Owler. ? COMPANIES YOU SHOULD KNOW + HelloTeam Raises $10M in Series A Round Grand Oaks Capital – the investment firm of Paychex founder and billionaire, Tom Golisano – led the Series A round of funding that raised $10M for HelloTeam. Founded in 2016 by CEO, Tanya Bakalov , HelloTeam is a platform that offers employee engagement and performance management solutions.

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Improving the health of Walgreens scan-based trading with SAP

CIO

Long ago, Walgreens created a prescription for success. And the main ingredient was and has continued to be its innovative business practices and services for the betterment of its customers, suppliers (or vendors), and operation. This story is about one innovation adopted by Walgreens, scan-based trading (SBT), and how SAP helped improve its use.

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Change Management Principles to Humanize CRM Implementation (and 5 Mistakes to Avoid)

Weidert Group

You’ve evaluated, tested, and chosen the CRM destined to be your dream platform. All it takes is implementation and you’re on your way to great things … right? Yes and no. Not accounting for the human response to adopting the CRM could mean lagging performance, unimpressive ROI, and frustrated team members. Why? Change isn’t easy for most humans. While 32% of people readily embrace change, the remaining 68% would rather stay in their comfort zones.

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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

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Government funded tool gamechanger for online form creation

CIO

As digital transformation continues to evolve, the need to offer seamless, efficient and secure online experiences has never been greater – especially at the interface between government and business. Businesses deal with government agencies and councils in multiple ways every day and it can be time-consuming and frustrating – particularly when it comes to completing online forms.

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How Kubernetes Can Help You Weather Regional Disaster Recovery

Dataversity

If you’re lucky, you’ve only had to worry about managing a data disaster recovery effort once or twice in your career, if at all. However, as the rate and number of natural disasters have increased, the chances of needing to navigate through a worst-case scenario have risen. As of April 11, 2023, the U.S. had […] The post How Kubernetes Can Help You Weather Regional Disaster Recovery appeared first on DATAVERSITY.

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Why It’s Time to Bring Your Public Clouds Down to Earth

CIO

Like most IT leaders today, you find yourself grappling with a paradox. Your IT estate has the potential to afford developer teams more flexibility and agility to place workloads across on-premises systems, public and private clouds, colocation facilities and edge networks. Yet as your environment swells and sprawls your teams are struggling to corral the variety of homegrown and vendor-operated systems you’ve accumulated through normal business operations.

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Apollo’s Big Bet on Insurance Put to Test as Interest Rates Rise

Wink Intel

The firm has staked its future growth on Athene annuities arm Private equity ownership of insurers faces heightened scrutiny Marc Rowan became the envy of the private equity world with his pioneering move into the insurance business. Now, his firm is finding that being out front invites more scrutiny when times get tougher. Apollo Global Management Inc.’s 2009 entry into the sleepy world of annuities through its co-founding of insurer Athene Holding drew concern from some investors and jealousy

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What Regulations Will Impact Sustainability Comms in 2024?

Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

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Register now: GenAI, risk & the future of security

CIO

The promise of generative AI means we are on the cusp of a rethinking of how businesses handle cybersecurity. Along with the promise is the peril of AI being used to cause harm by launching more efficient malware, creating sophisticated deepfakes, or by unintentionally disclosing code or trade secrets. Learn more about AI, security, and other pressing infosec issues at CSO’s Future of Cybersecurity Summit , a virtual event taking place June 8.

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New Orleans-based Pan-American buying life insurance business from Ohio firm

Wink Intel

New Orleans-based Pan-American Life Insurance Group is acquiring Encova Life Insurance Company, the life insurance arm of Encova Mutual Insurance Group of Columbus, Ohio, the companies announced Monday. The deal’s purchase price was not disclosed, but it should add $60 million to Pan-American’s annual revenue haul, including $38 million in insurance premiums from 82,000 policies, according to a news release.

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What Choice’s CIO sees in a cloud-native approach to sustainability

CIO

Choice Hotels, the Maryland-based multinational hotel chain, is a $10 billion, 80-year-old hospitality company with about 7,500 hotels in 46 countries. And with such a presence of history and reputation in the market, it had the foresight and resources to make early investment and commitment to dovetailing its digital transformation with sustainability.

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7 Reasons Clients Need Their Own, Individual Life Insurance

Wink Intel

Work may be different today, but the benefits can be pretty good. Insurance agents might that find younger prospects do not see the need for buying life insurance because, they say, “I get it through my company.” How can you make the case they should be spending their own cash to buy something they think they already have in place? Check out the gallery above for seven things to tell those young prospects.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Making sense of SAP RISE: 4 key considerations

CIO

After two years on the market, SAP RISE is becoming increasingly positioned by SAP as a solution for customers looking to move to the cloud. With the 2027 deadline to move off SAP ECC looming, SAP customers need to understand what SAP’s RISE offering is and have a comprehensive evaluation strategy for when SAP inevitably positions it at the negotiation table.

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Next wave of life expectancy gains is on the horizon, says Swiss Re report

Wink Intel

Zurich, 22 May 2023 – Gains in human longevity have tapered off over the last decade but the next wave of improvements is on its way, says Swiss Re’s latest report, The future of life expectancy: Forecasting long-term mortality improvement trends for insurance. Advances in cancer diagnosis and treatment are the most likely areas to improve global longevity, according to the report.

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Bare metal compute: Optionality gold for your multicloud-by-design strategy

CIO

If there is one thing developers prize above all else today, it’s the option to run applications they want where they want, when they want. This is critical in a world increasingly given to distributed computing, where applications run within and outsideorganizations’ four walls. And while virtualization technologies have long provided developers the option to run multiple applications on single virtual machines, sometimes developers must run specialized workloads that require greater control ov

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Constellation Announces $10 billion Block Reinsurance Transaction with Prudential Financial

Wink Intel

CINCINNATI, May 24, 2023 (GLOBE NEWSWIRE) — Constellation Insurance Holdings, Inc. (Constellation), a leading insurance holding company backed by institutional investors CDPQ and Ontario Teachers’ Pension Plan Board (Ontario Teachers’), announced today that its subsidiary The Ohio National Life Insurance Company (ONLIC) has entered into an agreement with Pruco Life Insurance Company (PLAZ), an affiliate of Prudential Financial (Prudential), to reinsure a $10 billion block of variable annui

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What Questions Are Brands Asking About Their ESG Initiatives Ahead of 2024?

Temperatures are rising (and not just metaphorically) as key stakeholders anxiously anticipate the outcomes of COP28. While companies reconsider their 2024 environmental sustainability strategies, there is another aspect of ESG that deserves exploring, the social sector. In the latest edition of "Navigating ESG Comms Through the Cosmos - Sagittarius Edition", 3BL hones in on this sign’s bold quality of asking questions others are burning to know the answers to.

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Domo’s AI Service Layer—A New Way to Use AI that Connects Innovation to Impact

Domo

It’s an exciting time in tech with the hype level taking a sharp hockey stick jump at the recent introduction of ChatGPT, which was arguably the first to make Artificial Intelligence (AI) tangible for everyone from elementary school students to software engineers. Nearly every day we hear about new AI solutions clamoring for attention, and companies are scrambling to figure out how to pull AI into their businesses in a smart way that goes beyond the hype.

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Income tops annuity buyers’ reasons for purchase, study says

Wink Intel

Access to their money and ability to annuitize were the biggest reasons annuity buyers cited for buying their annuities – even more than interest rates and far more than fees, according to a LIMRA buyer study. The top reason, cited by 25% of 900 buyers, was having a guaranteed lifetime income feature that allowed access to the account value, according to the poll taken mid-2022.

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Five Essential Sales KPIs that Enterprise Leaders Need to Track

Zoominfo

For every enterprise sales leader who wants to rethink their team’s key performance indicators (KPIs), there’s a seemingly endless supply of best practices to choose from. The problem with best practices, however, is that they’re usually past practices. What may have worked well even five years ago is far from a guarantee of success today. For enterprise sales leaders, that means the conventional wisdom around KPIs should be continually questioned — just as companies recalibrate their go-to-mark

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Prudential Financial to Reinsure $10B Block of PDI Traditional Variable Annuities with an affiliate of Constellation Insurance Holdings

Wink Intel

NEWARK, N.J.–( BUSINESS WIRE )–Prudential Financial, Inc. ( NYSE: PRU ) announced today an agreement to reinsure a portion of its traditional variable annuity block with an affiliate of Constellation Insurance Holdings, Inc., for proceeds at closing resulting in approximately $650 million. 1 Under the terms of the agreement, Constellation’s affiliate will reinsure approximately $10 billion of Prudential Defined Income (PDI) traditional variable annuity contracts with guaranteed livin

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Survey shows inflation increases retirement savings worries

Wink Intel

Rising inflation has most Americans worried about whether they can save enough money to fund their retirement, while economic headwinds have more of them thinking about purchasing annuities to stabilize their post-work income, according to a survey released Monday. Click HERE to read the full story via InvestmentNews The post Survey shows inflation increases retirement savings worries appeared first on Wink.

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Greg Lindberg Proposes To Establish A $40 Million Fund To Purchase Annuities At Par from Colorado Bankers Life and Bankers Life Insurance Company Policyholders

Wink Intel

ORLANDO, FL, May 18, 2023 /24-7PressRelease/ — A spokesperson for entrepreneur, philanthropist and author Greg Lindberg says that he has asked a Wake County, NC court to allow $40 million that is to be used to satisfy Mr. Lindberg’s personal tax liabilities instead to be used to purchase annuities from those Colorado Bankers Life Insurance Company (CBL) and Bankers Life Insurance Company (BLIC) policyholders who face hardship.

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Fed Governor Shows He’s Thinking About the Life Insurers

Wink Intel

One of the world’s top monetary policy shapers today told insurance regulators that he has mixed feelings about increasing interest rates, and that he’s thinking about the life insurers. Federal Reserve Board Governor Philip Jefferson spoke at a forum session in Washington organized by the National Association of Insurance Commissioners, which was streamed live on the web.

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