Wed.Jun 18, 2025

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AI in 2025: A Mid-Year Check-In on Leaders, Trends, and Early Results

Alpha Sense BI

The AI landscape has undergone significant transformation in the first half of 2025. Industry leaders released a wave of new models, model architecture enhancements surged , and organizations started seeing measurable impact of their genAI initiatives. Strategic bets on agentic systems are also beginning to reshape how AI is applied across industries.

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Zoho unveils Zia Hubs, its answer to Copilot and Duet AI for unstructured content intelligence

CIO

Zoho has launched Zia Hubs, a new AI-powered content intelligence layer that is designed to unlock insights from unstructured business data. The new tool is designed to help enterprises derive insights from any type of file format or structure, including PDFs, call logs, audio files, emails, and meeting recordings. A tool within Zoho WorkDrive, Zia Hubs leverages the company’s proprietary AI engine, Zia, to extract meaning, context, and actionable intelligence from a wide variety of file formats

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Are We Losing Our Humanity?

Ellennaylor

I am reading Jacinta Ardern’s recently published book, A Different Kind of Power. At the start of her term as New Zealand’s 40th Prime Minister, she was asked what she’d do differently. In essence, she said she was going to lead from a place of kindness which in fact she did. I wish we had more of this in business these days. Asynchronous Interviews versus Human Interviews I’ve been speaking to colleagues and reading articles about the increased use of asynchronous interviews.

Loss 40
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Salesforce supercharges Agentforce with embedded AI, multimodal support, and industry-specific agents

CIO

Salesforce ( NYSE:CRM ) is updating Agentforce with new AI features and expanding it across every facet of its ecosystem with the hope that enterprises will see the no-code platform as ready for tackling real-world digital execution, shaking its image of being a module for pilot projects. The new capabilities added to Agentforce combine AI capabilities with Salesforce’s already deeply integrated ecosystem, spanning everything from customer data to workflows and analytics, said Dion Hinchcliffe

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Gartner: top companies focus on AI, autonomy, natural resources

DC Velocity

The leading companies in supply chain operations show a rising focus on artificial intelligence (AI), autonomous operations, and natural resources, according to consulting firm Gartner, which today released its “Global Supply Chain Top 25.” The list was led by Schneider Electric, which retained its top position in the rankings for the third consecutive year, while NVIDIA improved its position to land in second place.

More Trending

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Track Daily SEO Gains with SpyFu’s New “My Sites” Dashboard

SpyFu

Monitor your keywords, pages, and opportunities in real time. Your new dashboard on SpyFu tracks critical daily stats on the websites you follow. We call it My Sites. It's available by default when you log in. With My Sites, SpyFu gives you a flexible and insightful home base for all of your search marketing research. Think of it like this: instead of running reports and pulling data manually, you just log in and see a live pulse on how your most important domains are performing day by day.

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8 steps to ensure data privacy compliance across borders

CIO

As organizations expand internationally, IT leaders must navigate a maze of regulations, from the General Data Protection Regulation (GDPR), to the California Consumer Privacy Act (CCPA), as well as other region-specific privacy laws. So to stay compliant, they should have strong plans that cover data mapping, encryption, consent tracking, and see that vendors follow the rules.

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From Chaos to Clarity: 10 Essential Dashboards for Your Marketing Team

GoodData

Skip to main content Collapse Previous Next Webinar Inside Q2 Features, Roadmap, and Customer Success Save your seat! Analyst Report Gartner® Magic Quadrant™ for Analytics and BI Platforms Read now Documentation Support Login Search Search Product Get started Product Overview Security & Compliance Product modules Business Intelligence Scalable, enterprise reporting Artificial Intelligence Natural language analytics Analytics Lake Composable data service layer Capabilities Analytics as Code Code-

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SaaS sprawl keeps growing with no end in sight

CIO

Even as CIOs try to limit SaaS sprawl, the problem appears to be getting worse, as employees keep adding new apps instead of removing them, according to a new study. While SaaS sprawl is a well-known and long-standing problem , more than six in 10 IT leaders say their organizations are adding new SaaS tools every month, according to a new report from intelligent process automation provider Nintex.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Why Is Web Scraping Essential for Extracting Drug Information from WebMD?

Data Hut

WebMD is the best source of health and medical information, with lots of resources related to health, wellness, and medical problems. The website is also extremely popular due to its well-researched content, expert-approved articles, and beneficial tools for users to find reliable health information. It is one of those trusted sources providing general advice on wellness, in-depth explanations of symptoms, treatments, and other medical procedures.

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CIOs brace for rising costs as Salesforce adds 6% to core clouds, bundles AI into premium plans

CIO

Salesforce is rolling out sweeping changes to its pricing and product packaging, including a 6% increase for Enterprise and Unlimited Editions of Sales Cloud, Service Cloud, Field Service, and select Industries Clouds, effective August 1. Simultaneously, the company is retiring standalone AI add-ons and Einstein 1 Editions and moving to bundled Agentforce plans priced from $125 to $550 per user per month, a shift that Anish Krishnan, senior analyst at QKS Group, cautioned “risks being viewed as

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Not Just News: The Surprising Power of Horizon Scanning

Vable

We had a great time at the 55th BIALL Annual Conference and one of the highlights for us was getting to host the session Navigating the Future: Practical Approaches to Horizon Scanning.

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Modernizing data ingestion: How to choose the right ETL platform for scale

CIO

When custom pipelines start to crack In the early stages of building a data platform, it’s common to patch together ingestion workflows by hand — scripting one-off jobs, customizing transformations per customer and relying on tribal knowledge to keep things running. It works…until it doesn’t. At a fast-scaling healthcare technology company, our customer base grew faster than our data infrastructure.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Report: Congress should fund FAA to boost air traffic control workforce

DC Velocity

The current shortage of staff at air traffic control facilities is putting strain on passenger and cargo flights nationwide, and now a report from the National Academies of Sciences, Engineering, and Medicine is urging Congress to provide the resources that the Federal Aviation Administration (FAA) needs to make necessary improvements. The staff shortage is attributable to past hiring constraints and a misallocated workforce, the effects of which may be exacerbated by current inefficiencies in s

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칼럼 | 생성형 AI의 기대효과, 조직 현실에서는 확장되기 어렵다

CIO

생성형 AI에 대해 필자가 새롭게 쓸 수 있는 내용은 거의 없다. 적어도 이 주제를 다룬 최근 논평 중에는 명백히 새롭고 중요한 내용은 없다. 오히려 그런 논평을 비평하는 것이 훨씬 더 유익할 수 있다. 예를 들어보자면, AI 도입과 관련해 자주 회자되는 표현이 하나 있다. 바로 AI가 반복적이고 단조로운 업무를 자동화함으로써 사람이 더 흥미로운 일에 집중할 수 있도록 해줄 것이라는 주장이다. 어쩌면 그렇게 될 수도 있다. 그러나 ‘예벗 박사(Dr. Yeahbut)’는 이런 기대효과를 과연 조직 전반에 걸쳐 실현 가능한지 의문을 제기한다. 다시 말해 AI가 직원들을 단순 업무에서 해방시켰을 때, 기업의 핵심 의사결정권자들이 과연 그들이 맡게 될 ‘더 흥미로운 일’에 비용을 지불할 의지가 있는지를 따져봐야 한다는 것이다.

IT 97
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Blue Yonder’s Doddle unit completes takeover of Inmar returns division

DC Velocity

The supply chain software firm Blue Yonder today said it has acquired the remaining shares of product returns specialist Inmar Post-Purchase Solutions (IPPS) , a joint venture between Doddle—a part of Blue Yonder—and Inmar, Inc. Doddle had already owned 49% of IPPS as of March, 2022, so the latest move means that Doddle has now purchased the remaining 51% of IPPS.

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国境を越えてデータプライバシーを遵守するための8つのステップ

CIO

企業が国際展開を進めるにつれ、IT リーダーは GDPR(一般データ保護規則)や CCPA(カリフォルニア州消費者プライバシー法)をはじめ、各地域特有のプライバシー法という迷路をくぐり抜ける必要があります。コンプライアンスを維持するには、データマッピングや暗号化、同意の追跡、そしてベンダーの規則遵守をカバーする強固な計画が欠かせません。 以下に、業界の専門家が推奨する「国境を越えたデータプライバシー遵守」ための 8 つの重要なステップを示します。 1.

IT 68
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Survey: Retailers should adapt to consumer inflation worries

DC Velocity

A global shopper survey has found that 85% of respondents are concerned about inflation’s impact on grocery prices, illustrating consumers’ unease and clear changes in purchasing decisions across the world, according to supply chain software firm Blue Yonder. And they are quick to assign blame for the problem. Nearly half (49%) of all respondents believe newly introduced global tariffs are the leading factor behind inflated grocery prices, followed by increased costs for raw materials (42%), inc

Retail 55
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노후 IT 시스템이 비즈니스를 망치고 있다는 8가지 신호

CIO

IT 예산이 점점 더 제한되는 상황에서 많은 CIO가 이미 수년 전에 폐기했어야 할 시스템에서 추가적인 수명을 짜내려는 유혹을 느낀다. 딜로이트의 댄 선트는 이런 CIO에게 다시 한 번 생각한 것을 권고한다. 선트는 “솔루션 업체가 간신히 지원하고 있는 버전으로 겨우 돌아가는 IT 시스템에 돈을 계속 투입하고 있다면, 그 시스템이 비즈니스를 해치고 있다는 좋은 신호다”라며, “지원이 완전히 종료된 솔루션을 사용하고 있다면 상황은 더 심각하다”고 지적했다. 기업이 전면적인 IT 시스템 교체로 얻을 수 있는 이점이 있는지 확인하기 위해 살펴봐야 할 8가지 신호가 있다. 1. 잦은 시스템 장애 딜로이트의 클라우드 엔지니어링 오퍼링 책임자 아카시 타얄은 “시스템 장애는 비즈니스 회복탄력성을 약화시키고 고객 신뢰를 떨어뜨린다”라며, “현업 사용자가 시스템이 복구될 때까지 기다려야 하므로 생산성이 저하될 수 있다”고 설명했다.

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Shifting tariffs disrupt freight trailer market

DC Velocity

Under pressure from continued tariff volatility and uncertainty in economic and truck freight markets, U.S. trailer net orders fell 34% month-over-month (m/m) to 6,738 units – exceeding typical seasonal declines – according to a report from FTR. Despite the sharp decrease, May net orders were still up 3% year-over-year (y/y), benefiting from comparison against a weak performance in May 2024.

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가트너 “AI 제어 위한 ‘가디언 에이전트’ 증가···2030년까지 10~15% 차지”

CIO

가트너가 가디언 에이전트 기술이 2030년까지 에이전틱 AI 시장에서 최소 10~15%를 차지할 것으로 전망했다. 또한, CIO와 IT 책임자 147명을 대상으로 실시한 웨비나 여론 조사를 통해 응답자의 24%는 12개 미만의 AI 에이전트를 배포했고 4%는 12개 이상을 배포한 것으로 나타났다. 가디언 에이전트는 AI와 에이전트 시스템에서 적용하는 것과 보안 및 사이버 보안시스템에서 활용하는 방안으로 크게 나눌 수 있다. 가트너가 언급한 가디언 에이전트는 AI와 에이전트 시스템에서 ‘AI와의 신뢰할 수 있고 안전한 상호 작용을 지원하도록 설계된 AI 기반 기술’을 의미하며, 두 가지 개념을 모두 포괄한 것으로 볼 수 있다.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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MHEDA to seek new CEO

DC Velocity

The logistics industry group Material Handling Equipment Distributors Association (MHEDA) will be looking for a new leader, after today’s announcement that the group’s CEO, Jeannette Walker, will step down from her post after two years in the corner office. In a message to MHEDA members, Walker said holding the CEO job had been one of the greatest honors of her career, and expressed gratitude for members’ ongoing commitment to the Association.

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Digital & AI Summit 2025 toma el pulso a la empresa inteligente alimentada por los datos

CIO

En este reportaje se recogen los pormenores de un encuentro inaugurado por Aleida Alcaide, directora general de Inteligencia Artificial del Ministerio para la Transformación Digital de la Función Pública y que se realizó gracias al patrocinio de IBM/Intel, Pure Storage, Softeng, Cloudflare, ManageEngine, Entelgy, Arrow/Netapp, Dell/Nvidia, Informatica y Devoteam/AWS/Snowflake.

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세일즈포스, ‘에이전트포스’로 AI 업무 자동화 지원···슬랙·태블로 통합 확대

CIO

세일즈포스는 지난해 10월 로우코드를 활용해 맞춤형 AI 에이전트를 개발·배포할 수 있는 ‘에이전트포스(Agentforce)’를 출시하며 에이전틱 AI 시장 공략에 나섰다. 손부한 세일즈포스코리아 대표는 이날 간담회에서 “이제는 단순한 AI 도입을 넘어, 자율적으로 업무를 수행하는 AI 에이전트의 전환점에 와 있다”라며 “AI가 반복적이고 비효율적인 업무를 대체하고, 인간은 보다 창의적이고 전략적인 업무에 집중하는 구조로 나아가야 한다”라고 강조했다. 손 대표에 따르면, 세일즈포스는 자사 내부에서도 에이전트포스를 적극 활용 중이며, 현재까지 약 85만 건의 기술 지원이 이를 통해 처리됐다. 이 중 85%는 서비스 엔지니어의 개입 없이 AI 에이전트만으로 해결됐다.

IT 97
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“결제 연동 최대 3개월→10분으로 단축”···토스페이먼츠, MCP 서버 도입

CIO

토스페이먼트에 따르면, 기존에는 가맹점이 PG사와 계약 체결한 뒤 결제 연동을 마치고 영업을 시작하기까지 최대 3개월이 소요됐다. 토스페이먼츠는 업계에서 상대적으로 빠른 결제 연동 기간을 제공하고 있지만, 평균 1~2주일은 걸리는 구조였다. 연동 경험이 적거나 개발 리소스가 제한적인 가맹점에게는 API(Application Programming Interface) 문서 탐색, 예제 코드 실험, 기술 지원 요청 등 복잡하고 반복적인 작업이 큰 부담으로 작용해 왔다. MCP는 이러한 과정을 AI 기술로 대체하는 서버형 연동 도구다. 개발자는 MCP를 연동한 AI 챗봇에게 “결제창을 연결해줘”, “정기결제 연동하고 싶어” 등 자연어로 명령하는 것만으로도 코딩 작업을 할 수 있다.

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.