CIO
NOVEMBER 29, 2022
In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect. AWS launched Amazon Connect in 2017 in an effort to offer a low-cost, high-value alternative to traditional customer service software suites.
Smart Data Collective
NOVEMBER 29, 2022
The Internet of Things (IoT) has changed our lives in extraordinary ways. A number of new IoT devices have made it easier to manage smart homes and have improved or lives. According to Dell Technologies, there will be over 41.6 billion IoT devices online by 2025 , as more people discover their benefits. More homeowners and businesses are looking for IoT devices to invest in.
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CIO
NOVEMBER 29, 2022
Just hear those phone lines jingling, ring ting tingle-ing too. After the last slice of Thanksgiving pie has been served, millions of people will rush out the door to score the best deals of the year. Then they’ll call: about shipping delays, return policies, order details, discount codes, you name it – on top of all the other inquiries your contact center normally handles.
Smart Data Collective
NOVEMBER 29, 2022
Cloud technology has driven a number of changes in the financial sector. Alternative financial systems such as cryptocurrency trading have also changed as a result of cloud technology. We have talked about the benefits of using the cloud to trade bitcoins in developing economies like Algeria. However, it can be even more useful for trading newer currencies.
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Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.
CIO
NOVEMBER 29, 2022
By Milan Shetti, CEO Rocket Software If we’ve learned anything over the last few years facing a global pandemic, stalled supply chains, rising inflation, and sinking economies, it’s that change is the new normal in today’s markets. In response, organizations have invested heavily in digital transformation. IDC forecasts that global spending on digital transformation will reach $2.8 trillion by 2025 — more than double what was spent in 202 As organizations amp up their digital transformation init
Competitive Intelligence Brief brings together the best content for intelligence professionals from the widest variety of industry thought leaders.
CIO
NOVEMBER 29, 2022
At Melissa & Doug, a toy company whose mantra is “more play time, less screen time,” CIO Mike Macrie isn’t planning to take his colleagues’ screens away — but he is looking for ways for technology to better enable their creativity and remove drudgery. “My belief is that technology is a set of tools to help them express themselves, to empower them,” he says.
IBI
NOVEMBER 29, 2022
Reading Time: 4 minutes. Getting innovative value from data today depends on leveraging data in the cloud—and at scale. This means that a small number of private mega-cloud platform companies based primarily in the US and China have an outsized impact on innovation. There’s further risk that this handful of companies will fail to meet EU privacy needs for data sovereignty at a time when innovation demands more and more data to fuel artificial intelligence projects.
CIO
NOVEMBER 29, 2022
Genesis Chief Digital Officer Peter Kennedy on being visionary and playing the long game, identifying the capacity and ambition for change in any business, and the importance of CIOs being ‘value creators not risk mitigators’.
Fuld
NOVEMBER 29, 2022
Background and Challenge. A leading manufacturer of multiple infectious disease vaccines used Fuld & Company’s competitive monitoring services to gain a clear view of the evolving competitive landscape. ? The client needed to assess its competitors’ near and long-term pipeline programs from Phase I through Phase III in several global infectious disease areas. ?.
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Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.
CIO
NOVEMBER 29, 2022
Amazon Web Services (AWS) is making a foray into supply chain management with the release of a machine-learning powered cloud application designed to help large enterprises, which often use multiple ERP systems, get a unified view of suppliers, inventory, logistics and other supply-chain related components. The launch of the application, dubbed AWS Supply Chain, comes at a time when the world is suffering from a myriad of supply chain issues, including the pandemic and ongoing war in Ukraine.
Dataversity
NOVEMBER 29, 2022
It’s not exactly a secret that many organizations are implementing some form of low-code technology to help speed innovation and increase efficiency. And while low code can be truly transformative, it can also cause problems down the line if not implemented correctly. Incorporating low-code solutions without proper executive buy-in and a long-term vision and strategy […].
CIO
NOVEMBER 29, 2022
By George Trujillo, Principal Data Strategist, DataStax Innovation is driven by the ease and agility of working with data. Increasing ROI for the business requires a strategic understanding of — and the ability to clearly identify — where and how organizations win with data. It’s the only way to drive a strategy to execute at a high level, with speed and scale, and spread that success to other parts of the organization.
Alpha Sense BI
NOVEMBER 29, 2022
COVID-19 brought a new reality to the workforce industry: hundreds of thousands, if not millions of job openings, have remained unfilled for the past two years as managers searched high and low for talent that was seemingly sparse. . Factors relating to the virus changed the conditions in which Americans were willing to go back or even continue working, with many reconsidering the plans they have for their career paths.
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Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission
Wink Intel
NOVEMBER 29, 2022
BOSTON–( BUSINESS WIRE )–The U.S. insurance industry’s top market conduct compliance challenges continue to relate to various claims handling requirements, including timeliness, required disclosures, along with payments and grievance and appeal processes—as well as underwriting, rating, marketing and producer requirements. This annual, comprehensive review by Wolters Kluwer Compliance Solutions of U.S. insurers’ market conduct enforcement actions is based on public regulatory data
CIO
NOVEMBER 29, 2022
Two years ago, many organizations were forced to adopt remote working models overnight. We saw an acceleration toward a digital-first era no one — not even those of us trying to predict the future of work — saw coming. Suddenly, those unpredictable changes became standard work realities. Teams expect to work when, where and how it suits them. The flexibility so many of us experienced during the pandemic transformed how we work and what we need to be productive.
Wink Intel
NOVEMBER 29, 2022
Sales for annuities were a mixed bag for the third quarter of 2022, but multiyear guaranteed annuities and indexed annuities saw remarkable gains, according to a report by Wink Intelligence, an insurance industry data reporting organization based in Des Moines, Iowa. Total third quarter sales for all deferred annuities were $72.4 billion, a decrease of 0.4% when compared to the previous quarter but an increase of almost 21% compared to the same period last year, the firm said.
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