Enhancing customer care through deep machine learning at Travelers
CIO
SEPTEMBER 29, 2022
New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. Managing all of its facets, of course, requires many different approaches and tools to achieve beneficial outcomes, and Mano Mannoochahr, the companyâ??s SVP and chief data & analytics officer, has a crowâ??s nest perspective of immediate and long-term tasks to equally strengthen the company culture and customer needs. â??
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