article thumbnail

Unleashing the power of banks’ data with generative AI

CIO

The implications of generative AI on business and society are widely documented, but the banking sector faces a set of unique opportunities and challenges when it comes to adoption. If banks are to put their faith in AI, then transparency will be key to building trust. This is a problem banking leaders are increasingly aware of.

Banking 735
article thumbnail

The generative AI revolution is transforming how banks work

CIO

The generative AI revolution has the power to transform how banks operate. Banks are increasingly turning to AI to assist with a wide range of tasks, from customer onboarding to fraud detection and risk regulation. So, as they leap into AI, banks must first ensure that their data is AI-ready. Generative AI, Innovation

Banking 690
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. In short, yes. But it’s an evolution.

Finance 827
article thumbnail

Prosperity Bank embraces AIOps with BMC Helix

CIO

Recently, that’s exactly the course Gisela Riggan, EVP and CIO at Prosperity Bank, chose to pursue, and she selected BMC as her technology partner. Prosperity Bank already has a strong reputation for running a lean, profitable business. What makes us unique is that we still have a community bank philosophy. IT is super thin.”

Banking 405
article thumbnail

Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 737
article thumbnail

Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 543
article thumbnail

Schrodinger’s Open Banking

CIO

I can’t help but think of open banking in the United States — it’s not here, and, at the same time, it’s very much here. In essence, they’re not waiting for the kind of regulatory open banking mandates that have been handed down in other parts of the world. They’re building their own open banking environment.

Banking 539