article thumbnail

Mapping the progress of Air New Zealand’s digital rebuild

CIO

As lean as things got, that time afforded the opportunity to rebuild by flipping the script: Air New Zealand was going to become a digital company that happened to be an airline, rather than an airline with a digital department. This is a chance to start practicing what an airline of the future could look like.

Airline 613
article thumbnail

Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airline 812
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rackspace technology—Award-winning, multi-cloud modernization powered by VMware

CIO

The question is, how do we provide the right technology and ease of use so our customers can gain a competitive advantage and solve their business challenges?” The Rackspace Technology integrated, multi-cloud approach not only modernized the airline’s current operations, but it also set them up for future growth.

Airline 616
article thumbnail

Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Understanding the business of the airline industry As previously mentioned, the revenue streams are becoming diversified in the airline sector.

Airline 325
article thumbnail

Will Machine Learning Save The Struggling Airline Industry?

Smart Data Collective

In June, Aviation Today published a great article on the state of machine learning and AI in the airline industry. The airline industry has started relying more on machine learning technology as new challenges threaten to cripple its business. Machine Learning is the Key to Saving the Ailing Airline Industry. Pricing/Ancillary.

Airline 159
article thumbnail

IBM and AWS Create a Path to Modernization Via Industry-Specific Solutions

CIO

Modernization journeys are complex and typically highly custom, dependent on an enterprise’s core business challenges and overall competitive goals. The airline also sought to provide analysts with finer data access controls so they could be more analytical and creative when driving revenue management decisions.

Airline 719
article thumbnail

Don’t do IT yourself: The trick to ensuring business alignment

CIO

Companies that have lost business because their computer systems did not keep up-to-date with competitive forces in their industry are legion. The old software of an airline in the recent news may be a good example. And it isn’t just IT that is dealing with the fallout.

Business 649